360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 17, 2020 By Andrew Albert

5 Things Salesforce Partners Do To Stay Innovative

Successful partners aren’t building applications on their own — they rely on the AppExchange partner program. Here are the five things they do to ensure they build and launch top quality apps... Read More

Digital Transformation, IT, AppExchange, High Tech, Apps, Partners

Aug 07, 2020 By Brett Allred

How This Fintech Company Built an App in One Weekend That Enabled $5 Billion in Small Business Loans

Here’s how financial technology company MX built a custom app in one weekend, partnered directly with the SBA, and processed over $5 billion in small business loans for the Paycheck Protection Program (PPP)... Read More

Digital Transformation, IT, Platform, Financial Services, Apps, Leading Through Change, Customer Story

Jun 30, 2020 By Ryan Ellis

Chasing COVID-19’s Low-Code Boom

How companies of all sizes are building new apps with no coding experience ... Read More

Future of Work, CEO, IT, Apps, Platform, Leading Through Change

Jun 25, 2020 By Colin Fleming

Enhance the CRM Experience With Collaboration, Chat, and Work-From-Anywhere Technology

The way we work is changing constantly, and because of that, your CRM needs to flex too. Let's look at the four pillars a CRM must have to help you grow in an ever-changing environment. ... Read More

IT, TrailheaDX, Digital Transformation, CEO, Apps, CRM

Apr 02, 2020 By Andrew Albert

Deploy a Crisis Response App to Support Your Workforce and Business Continuity

Over the last month, business practices have changed around the world. Routines are no longer the same, and we’re figuring out where to focus and how to pivot based on changing data and operational considerations. Yet, it’s awe-inspiring to see individuals and teams, all across the world, finding... Read More

Customer Engagement, IT, AppExchange, Apps, Leadership, Leading Through Change

Jan 09, 2020 By Shannon Duffy

Salesforce Named a November 2019 Gartner Peer Insights Customers’ Choice for Best Enterprise Low-Code Application Platforms

Salesforce has been one of the pioneers for low-code application development, and this year we have seen a wave of excitement around the strategic adoption of low-code as a cornerstone for digital transformation. At Dreamforce 2019, we saw a lot of enthusiasm around low-code development as we... Read More

Apps, Artificial Intelligence, IT, Platform

Dec 20, 2019 By Samantha Steiny

How We Transformed Our Employees’ Onboarding Experience With APIs

We often talk about the power of integrating data and leveraging APIs (application programming interface) to build connected customer experiences. But as we talk to CIOs and business leaders, they equally stress the importance of building connected employee experiences. Eighty-four percent of IT... Read More

IT, Marketing Cloud, Platform, Digital Transformation, Apps

Dec 16, 2019 By Sophia Le

How to Launch a Messaging Program for Your Business

Today’s customers already use messaging apps to communicate with friends and family, with more than four billion monthly active users on the top three messaging apps: WhatsApp, WeChat, and Facebook Messenger. In business, they want the same level of connectivity on preferred channels to make... Read More

Customer Service, Apps, Customer Experience, Mobile

Dec 10, 2019 By Matt McLarty

API-Led Connectivity and the Application Network Effect

As we enter the third decade of the 2000s, it’s clear: we live in a digital world. The ways we learn, communicate, and work are increasingly digital. What powers this new world isn’t just the digital information — data, images, graphs — itself; the real power of the digital world comes from the... Read More

Apps, IT

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How To Create a Customer-Centric Experience

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Things Salesforce Partners Do To Stay Innovative

How This Fintech Company Built an App in One Weekend That Enabled $5 Billion in Small Business Loans

Chasing COVID-19’s Low-Code Boom

Enhance the CRM Experience With Collaboration, Chat, and Work-From-Anywhere Technology

Deploy a Crisis Response App to Support Your Workforce and Business Continuity

Salesforce Named a November 2019 Gartner Peer Insights Customers’ Choice for Best Enterprise Low-Code Application Platforms

How We Transformed Our Employees’ Onboarding Experience With APIs

How to Launch a Messaging Program for Your Business

API-Led Connectivity and the Application Network Effect

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First