One of the biggest adjustments to our new normal is the way we shop. As American consumers began following stay-at-home orders in response to the health crisis, they quickly adapted to a mostly digital world. The result? Spending on essential goods through digital channels increased by 60%. Digital...
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This post originally appeared on April 22 in the Salesforce Blog’s newsletter, a weekly roundup of our most recent stories. Get on the list by clicking “Subscribe” above.
From air quality upgrades to healthcare improvements, the pandemic is showing us what an improved future could look like. Still,...
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Philip Jansen tested positive with the coronavirus a month ago. As the Chief Executive at BT Group PLC — the largest provider of broadband and mobile services in the UK — he was the first FTSE 100 leader to share publicly he had the virus. Jansen was lucky, suffering only mild symptoms, and was...
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Gina Ballenger is Director of Twitter Next, a division of Twitter that provides campaign and content strategy services to advertisers. She partners with brands and creative agencies to help them elevate their marketing on Twitter, build creative ideas that earn attention, and construct feed-first...
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Do companies that “do good” also do well, even in a pandemic? Just Capital, a nonprofit that assesses and ranks U.S. employers for their business practices, found companies driving positive change on the issues the American public cares about most have continued to outperform the market through the...
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We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global...
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Welcome to another edition of B-Well, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured Thrive Global founder Arianna Huffington, renowned Buddhist meditation practitioner and author...
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Welcome to another edition of B-Well, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured Thrive Global founder Arianna Huffington, renowned Buddhist meditation practitioner and author...
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Over the past month, we’ve seen healthcare, high-tech, and financial services companies shift their call center employees to work from home. We’ve also seen retailers close their brick and mortar stores to focus more on online sales. Our work at Salesforce supports these businesses as we battle...
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