This week, we took the next step of our recovery journey with the reopening of our offices in South Korea, Hong Kong, and China, building on the plan we shared earlier this month on how we’re going to welcome back our employees with the help of Work.com.
You might be wondering, why now and what...
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QuickBooks, a Salesforce partner, wrote this article.
This past March brought two of the largest one-day point drops in the 120-year history of the Dow Jones Industrial Average. Due to this market volatility, small- or medium-sized businesses (SMBs) may justifiably feel uncertain in the current...
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Welcome to another edition of B-Well Together, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured acclaimed “On Being” host Krista Tippett, renowned primatologist Jane Goodall, and...
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Customer service representatives and social media users are no strangers to the growing phenomena of “cancel culture.” As humans, however, we crave interaction and acceptance. So why is it now common to cancel services after a single negative interaction? How can we use emotional intelligence (EQ)...
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Gareth Jones is Senior Vice President and Global Marketing Director of Wunderman Thompson, a WPP company, and a Salesforce customer.
There’s an old saying that the best way to innovate is to have a good idea and not enough time to execute it. My digital agency Wunderman Thompson experienced that...
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SWBC, a Salesforce customer, wrote this article.
If you’re in the financial services industry, you may have heard of SWBC — a diversified financial services company that’s been in business for nearly 45 years. Headquartered in San Antonio, the company provides a wide range of insurance, mortgages,...
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Ventura Foods, a Salesforce customer, wrote this article.
When COVID-19 closed restaurant doors across the country, communities lost an essential source of both sustenance and connection. Even worse, some restaurant owners now face permanent closures, and their employees no longer have jobs.
My...
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This post originally appeared on May 20 in the Salesforce Blog’s newsletter, a weekly roundup of our most recent stories. Get on the list by clicking “Subscribe” above.
Amidst all the discussion about change right now, innovation expert Geoffrey Moore recently shared his take on the most exciting...
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You’ve probably heard the saying, “The show must go on.” Well, in field service, the job must go on. And across industries, the COVID-19 pandemic is impacting service delivery.
In a series of virtual round table discussions, Salesforce’s Michael Maoz, Steve Smith, and I chatted with field service...
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