May 21, 2020 By Carolyn Warsham

Weekly Digest: How Starbucks Makes Every Major Decision These Days

in Salesforce Ohana, Leading Through Change

This post originally appeared on May 20 in the Salesforce Blog’s newsletter, a weekly roundup of our most recent stories. Get on the list by clicking “Subscribe” above.

Amidst all the discussion about change right now, innovation expert Geoffrey Moore recently shared his take on the most exciting revolution to come out of the pandemic so far. Without hesitation, his response was video. And he says we’re just getting started.

Elsewhere:

Starbucks CEO Kevin Johnson talks with Marc Benioff about the decision-making processes his company continues to use as it manages reopening across the world.
Vulnerability guru Brené Brown offers specific advice for leaders driving tomorrow’s change, including this gem: “To lead is to be vulnerable every minute of every day.”
Building on that theme, our Global Head of Executive Development says that pausing your business agenda and focusing on your people is the move right now.
Stonewall Kitchen, purveyor of your favorite blueberry jam and chocolate sauce, quickly reimagined its mobile experience and rallied behind charity work over the past few weeks.

Finally, I encourage a listen to Chris Bertish’s story about the mental attitude that allowed him to paddle around the world in a SUP/mini-boat(!). It’s wildly inspirational.

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