What would it take for you to trust a robot? That’s the sort of question that Dr. Susan Weinschenk loves to analyze. Weinschenk is Chief Behavioral Scientist and Chief Executive Officer at The Team W, a consulting firm that advises clients about user experience and design, focusing on the...
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You read that right. Connections is not just for marketers anymore. This year, Service Cloud will be front and center at the B2C event for customer experience and service leaders.
It’s just a few short weeks away, and you won’t want to miss the latest service innovations and thought leaders at this...
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Connections, the digital marketing, commerce, and customer service event of the year, is right around the corner. Hosted in Chicago on June 12-14, attendees will come from all over the world to learn how to create personalized experiences for their customers at every touchpoint.
Are you...
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Are you joining us for Salesforce Connections in Chicago, June 12 - 14? If you haven't already registered, we can give you a few more reasons to join us for the marketing, commerce, and service event of the year! And what are those reasons? FOOD! Chicago is a food lovers paradise and you could...
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Connections will have over 500 sessions, so everyone can walk away with useful information. We recognize that people learn best in unique and different ways - discussions, hands-on experience, listening, amongst many other ways. That is why, at Connections, we are providing a variety of types of...
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Peter Norvig is Director of Research for Google, and an expert in both artificial intelligence (AI) and online search. Prior to his work at Google, he worked at NASA, becoming the organization’s senior computer scientist.
He is a true AI Trailblazer, having literally written the textbook for AI. He...
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