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Laura Fagan
Laura Fagan is a seasoned journalist, broadcaster, writer, and editor, with more than 13 years in the industry. Highlights include five years with "ESPN the Magazine," working for the Detroit Lions as a feature reporter, covering red carpets in New York City, and time as a television weather forecaster and morning show co-anchor. As a San Francisco-based brand journalist for salesforce.com, Laura writes about the many ways social, mobile, and cloud technologies are changing how companies do business and connect to their customers. She continues to be an information hound, as well as a rabid Ohio State and San Francisco Giants fan.
Dashboards, reports, and various other ways to view sales numbers can be amazing tools. But all of these methods are only going to be effective as the data within them. If that data isn’t reliable or accurate, the user can’t make solid decisions around it.
Ryder System, Inc. is an American-based...
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Dreamforce is the perfect venue for Salesforce Admins to network, discover groundbreaking products and features, and learn new skills. Whether you’re already a pro at implementing the Salesforce1 Mobile App at your company, or just getting started, this year’s conference will feature a full slate...
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Companies have more options than ever before for adding new customers and earning their loyalty. Connected devices, and the social, mobile, analytics, and cloud (SMAC) technologies that power them, create huge amounts of data.
This information serves as a digital footprint around consumers,...
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The time is now for IT departments everywhere to implement future-proof technology. And Dreamforce 2014 is the place to learn about cutting edge solutions, including the next generation of Platform as a Service (PaaS), custom enterprise applications, and modern integration tools.
With this in...
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Healthcare and technology are two of the fastest changing industries out there. Florida-based startup OrthoSensor, Inc. straddles both of them. The company is working to develop and commercialize sensor assisted intelligent orthopaedic devices and data services that provide real-time,...
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Many human resources departments are facing a huge shift. There’s an urgency by them to introduce the new technology employees of today expect. The challenge often comes in executing these changes fast enough on the IT side.
Cloud technology can connect information from back-office HR and HCM...
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As VP of IT Global Applications at Symantec, Sheri Rhodes is primarily responsible for leading application services, from sustaining and monitoring, to development. She has grown her team, which sits within the company’s 900 person IT department, from 40 to 300 in just two years....
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Technology continues to disrupt long-established roles across business and IT, including that of the enterprise architect (EA). As the former Chief Architect and CTO of JPMorgan Chase, Adrian Kunzle knows this challenge all too well. For the latest installment in the ongoing “IT...
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There is seemingly no limit to the positive benefits custom mobile applications can have on a company’s workforce. One great example is MeadWestvaco (MWV), a global packaging solutions company with more than 16-thousand employees. Among them are those whose roles are greatly enhanced by being able...
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