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Laura Fagan
Laura Fagan is a seasoned journalist, broadcaster, writer, and editor, with more than 13 years in the industry. Highlights include five years with "ESPN the Magazine," working for the Detroit Lions as a feature reporter, covering red carpets in New York City, and time as a television weather forecaster and morning show co-anchor. As a San Francisco-based brand journalist for salesforce.com, Laura writes about the many ways social, mobile, and cloud technologies are changing how companies do business and connect to their customers. She continues to be an information hound, as well as a rabid Ohio State and San Francisco Giants fan.
Every industry across the globe is being impacted by technology. Mobile, social, and cloud are driving rampant change. The time is now for organizations to transform their business model by taking advantage of innovative tools that connect to customers in ways never before possible.
As with the...
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Day 3 of Dreamforce has come and gone. No doubt your head is spinning with everything you’ve learned this week about Salesforce’s new Customer Success Platform and how you are going to implement it to grow your business and build customer relationships.
Companies can use this never-before-seen...
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It’s Day 3 of Dreamforce. Along with many amazing expert-led breakout sessions, plus the Cloud Expos, check out Code.org’s Hadi Partovi on the importance of teaching computer science in schools, and entrepreneur and venture capitalist Marc Andreessen on how software is eating the world.
And that’s...
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A traditional Hawaiian blessing and song, plus a surprise performance by The Beach Boys kicked off the second afternoon of Dreamforce 2014. But neither took place simply to entertain the audience. Both were intended to highlight the arrival of Salesforce’s newest innovation, detailed by Chairman...
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Dreamforce 2014 is finally here. It’s going to be an amazing week full of innovation, inspiration, networking, music, fun, and giving back. We want to be sure that you don’t miss a second.
Whether joining us on the ground today, or tuning in online, the following list of sessions and activities...
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This year’s Dreamforce will once again be full of inspirational leaders, innovative entrepreneurs, philanthropists, and many others. Among them: salesforce.com Chairman and CEO Marc Benioff, Former Secretary of State and Former U.S. Senator from New York Hillary Rodham Clinton, Entrepreneur,...
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There’s a been a lot of conversation recently around the number of women working in technology and what can be done to increase their ranks. With this topic in mind, we decided to pick the brain of someone who has not only thrived in the tech industry, but has been instrumental in paving the way...
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One of the many benefits of attending the annual Dreamforce conference is discovering how companies are transforming the way they do business. At the Customer Success Showcase, you can witness this innovation first-hand, learn how you too can better connect with your customers, and score some fun...
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Salesforce.com CIO Ross Meyercord has spent the last two and a half years leading and growing an information technology team that is also influencing the broader IT industry. In the following “IT Visionaries” interview, Meyercord shares how his department is taking the preeminent cloud...
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