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Jeff Elder
Jeff Elder is senior managing editor at Avast. He previously managed the Salesforce Blog, worked as a Wall Street Journal reporter, and as the blog and social media lead for Wikipedia. Connect with him on Twitter @JeffElder or LinkedIn.
Salesforce received the 2017 Google Cloud Partner Award for Innovative Solution in G Suite today at Google Cloud Next ’18, Google Cloud’s annual user conference being held this week in San Francisco.
The award recognizes Salesforce’s innovation and expert implementation of Google Cloud solutions,...
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Einstein Bots for Service, Salesforce's AI-powered bots for customer service, are now generally available and helping companies help their customers in more intuitive, seamless ways. Companies including Hulu, the television-streaming company, can now use machine learning and natural language...
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A new integration with Google Analytics and bundling of Salesforce marketing features took center stage at Connections ‘18, the Salesforce marketing conference that drew an estimated 10,000 attendees to Chicago last week. And a forest of 30-foot inflatable redwood trees, keynote interviews with...
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Today at Connections '18 the world’s top brands are gathered to learn how they can deliver next-generation customer engagement. With new product innovations announced across marketing, commerce, and service we are enabling brands worldwide to deliver smarter, more personalized, and connected...
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