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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

Sales enablement essentials

Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

Be inspired by our customers

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

Leadership insights

Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

Flashback: Sales in the ’90s

May 14, 2019 By Salesforce

Flashback: Sales in the ’90s

By taking a look back into the past, you can not only have a chuckle about the size of your old mobile phone, but get a useful sense of how far your business has come and where it might still be lagging.... Read More

Sales, Sales Strategies, Practical Tips

How To Benchmark For Sales Growth

May 13, 2019 By Tiffani Bova

How To Benchmark For Sales Growth

Salesforce thought leader, Tiffani Bova, casts fresh light on the practice of benchmarking, taking us beyond unproductive KPIs to more meaningful ways to help sales team hit quotas.... Read More

Innovation, Sales, Sales Strategies

The New Breed Of Sales Professionals: Part 3

Mar 28, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 3

What we buy is driven by our emotions and impulses, rather than logic. So, what does that mean for a modern salesperson?... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

The New Breed Of Sales Professionals: Part 2

Mar 18, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 2

The most authentic way to convert potential buyers is to surround them with like-minded customers who love you.... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

The New Breed Of Sales Professionals: Part 1

Mar 13, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 1

The infamous sales stereotype of the dodgy used car salesman has been retired, paving the way for a new breed of sales professionals.... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

The Top 5 Things You Need For Long-term Success In Sales

Feb 25, 2019 By Salesforce

The Top 5 Things You Need For Long-term Success In Sales

In the age of the empowered customer, salespeople need to evolve, otherwise face several barriers to success.... Read More

Customer Experience, Sales, Sales Strategies

AI: The tool that sets high-performing sales team apart

Dec 06, 2018 By Tiffani Bova

AI: The tool that sets high-performing sales team apart

AI isn’t the latest ‘quick fix’ for sales. It’s how the top-performing quarter of sales teams stay focused on their customers.... Read More

Artificial Intelligence, Sales, Sales Strategies, Customer Experience

Why I’m heading back to Dreamforce

Sep 19, 2018 By Tony J Hughes

Why I’m heading back to Dreamforce

Sales expert Tony Hughes shares the sessions and insights he’s most excited for at Dreamforce 2018.... Read More

Sales, Dreamforce, Customer Service, Sales Strategies

Virtual Sales: The Secretsauce To Selling To Customers

Sep 14, 2018 By Salesforce

Virtual Sales: The Secretsauce To Selling To Customers

Reach more customers in other regions and increase the speed of sales by realising the full potential of virtual sales.... Read More

Sales Strategies, Sales

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Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

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