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State of the
Connected Customer

Discover the trends shaping the
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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Jun 10, 2022 By Alison Angelos

Transurban’s Data Culture Drives Better Insights, Better Experiences and Safer Roads

Transurban has strong suits in data, and plenty of engineers. Find out how a team of just two unlocked dynamic data modelling and even better experiences for drivers.... Read More

Analytics, IoT

Jun 09, 2022 By Alexandra McDonald and Sassoon Grigorian

Our Reconciliation Action Plan: Our Commitments

Reconciliation requires action. That’s why we’re breaking down our Reconciliation Action Plan – find out what we’re doing and what’s next.... Read More

Business as a Platform for Change, Equality

Jun 08, 2022 By Salesforce

The Case for Connected Compliance in Financial Services: How Fragmented Approaches Slow Down Providers

How can finserv providers address current regulations and prepare for new ones? Find out why a connected approach is a critical part of the answer.... Read More

Financial Services, Financial Services Cloud

May 31, 2022 By Salesforce

End of Financial Year: The 15-Point Checklist for Small Businesses

Is your small business ready for EOFY? Check out our EOFY checklist, complete with tips for helping SMB leaders navigate a hectic period.... Read More

Small Business, Practical Tips

May 25, 2022 By Simon Gascoigne

Why In-Person Reconnection Matters: A Trailblazer Community Round-Up

Simon Gascoigne, co-leader of the Sydney Salesforce Trailblazer Community Admin Group, talks about returning to the world of in-person meet-ups, tells the story of meeting old friends and making new connections, and gives some tips on getting back out there.... Read More

Events, Community

May 24, 2022 By Tina Rozul

How True Alliance Uses Marketing and Service Data to Design Lifelong Relationships

True Alliance creates luxury fashion experiences for customers, and the digital experience touches every part of that journey. Find out how lavish every online moment can be with the smart use of data.... Read More

Marketing, Marketing Cloud, Service, Service Cloud, Customer Experience

May 20, 2022 By Stuart Ward

Prospa and Nano Digital Home Loans Show How Tech-Driven Finserv Can Retain a Human Touch

Customers now expect more convenience and personalisation from financial services, but how can leaders also ensure a focus on building relationships? Find out from fintech leaders Nano Home Loans and Prospa.... Read More

Financial Services, Research

May 18, 2022 By Salesforce

9 tips from Nine to help you collaborate from anywhere

Nine’s CITO Damian Cronan has seen how Slack has unified the internal workings of Australia’s largest local media company. Here are 9 tips that show how the superpowered digital platform can do the same for organisations of any size.... Read More

Collaboration, Future of Work

May 12, 2022 By Salesforce

87% of Marketers Measure Success Differently Now Because of Data Privacy Changes

The latest Salesforce Marketing Intelligence Report contains insights gathered from professionals from all over the world. Download your copy today to find out what trends will influence marketing in 2022.... Read More

Marketing, Marketing Cloud, Research

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