That’s the perception the media portray with dramatic headlines like Sydney Morning Heralds’s “Mobile phone mania” and “Australia becoming smartphone addicted” by the ABC implying the fabric of society is fraying due to the mobile phone. For a time I agreed, being a Digital Immigrant (over...
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As a small business owner in Australia I am always looking for inspiration, innovation and ways to grow my business. Thanks to well-known innovators such as Apple’s Steve Jobs, Facebook’s Mark Zuckerberg, salesforce.com’s Marc Benioff, and newer stars like Aaron Levie from Box Silicon...
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With big business acquisitions and foreign takeovers of Australian small and medium sized businesses being widely reported in the media, you’d be forgiven for thinking that the Australian SMB market is declining, or dying. It’s not. It’s actually growing. An adequate...
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Being an agile small and medium business means being able to run your business from anywhere whether you are using an Apple iPhone, Apple iPad, Android mobile phone or Android tablet. The Salesforce1 mobile app allows you to run your business on the go by enabling you to access your...
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I have been doing search marketing for over a decade now (wow that makes me sound old) and if you do the maths, you'll see that I was optimising websites prior to Google's IPO in 2004. That's right, I was optimising sites to rank well on Lycos, Altavista and Yahoo, back in the day.
I...
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What if you could enable your customers to help themselves – and one another – while building brand loyalty and freeing up your staff to focus on the complex questions?
Whether you are starting a small business or growing your small business letting your customers help themselves and each other...
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Five days a week, forty weeks a year I work in St Martins Youth Art Centre brimming with kids’ aged 3 – 18, making theatre. A huge amount of behind the scenes work is needed to provide over 16,000 arts opportunities for these young people every year. Theatre is a collaborative art form and...
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As customer stories manager, one of the sharpest business minds I've met goes by the name of Jimmy.
Jimmy Pomella, operations manager for Melbourne small business Plum Heating & Cooling gets the enormity of powering up your business with cloud apps. Where many...
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Like most people I love Fridays. But last Friday was an especially good day. Because I spent the day with a team of volunteers at Dress For Success, a gutsy little NGO that helps prepare the least advantaged women to enter the workforce with confidence and courage.
Together we unpacked and sorted...
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