Jun 29, 2020 By Salesforce

How TOMS Drives Impact and Engages Shoppers With Social

Staying at home has meant more time on social media and less time in shoes. Iconic footwear brand and pioneer of enterprise 1-for-1 programs TOMS listened to its audience, finding an opportunity to increase impact and brand relevance.... Read More

Consumer Goods, Retail, Social Media, Social Media Marketing, Social, Leading Through Change

Jun 11, 2020 By Salesforce

The Future of Retail Is Digital: Consumer Behavioural Change Set to Stick Around

Consumer behavioural change drove 262% online retail revenue growth in April across ANZ — and it’s not changing back. James Johnson on the future of retail.... Read More

Consumer Goods, Customer Engagement, Ecommerce, Retail, Retail Insights

Apr 24, 2020 By Rob Garf

Four ways retailers can support shoppers’ needs

Retailers are responding with agility and resilience as demand for essentials increases, foot traffic disappears and shoppers needs change.... Read More

Commerce, Consumer Goods, Leading Through Change, Retail

Salesforce.com/au

Get a monthly round-up of our top blogs straight to your inbox.

Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

How TOMS Drives Impact and Engages Shoppers With Social

The Future of Retail Is Digital: Consumer Behavioural Change Set to Stick Around

Four ways retailers can support shoppers’ needs

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific