Jul 21, 2014 By Melissa Apte

[Webinar Recording] 3 Reasons Why Your Business Must Enable Customers To Help Themselves

What if you could enable your customers to help themselves – and one another – while building brand loyalty and freeing up your staff to focus on the complex questions? Whether you are starting a small business or growing your small business letting your customers help themselves and each other... Read More

Customer Service, Featured, Sales, Small Business

Jul 16, 2014 By Salesforce

5 Ways St. Martins Youth Art Centre Changed the Nonprofit Game using Salesforce1

Five days a week, forty weeks a year I work in St Martins Youth Art Centre brimming with kids’ aged 3 – 18, making theatre.  A huge amount of behind the scenes work is needed to provide over 16,000 arts opportunities for these young people every year. Theatre is a collaborative art form and... Read More

Charity, Community, Featured, Not for Profit

Jul 14, 2014 By Mark Vozzo

What is Top of Mind for Marketers in ANZ? [Free Report]

What I love about being a digital marketer is the landscape is constantly changing and this is a really exciting space to be in. I like to keep myself up to date with the latest marketing trends in Australia and New Zealand. If you are like me then you should subscribe to the ExactTarget Marketing... Read More

Marketing

Jul 07, 2014 By Peter Chalmers

To be or Not to be Salesforce Certified- it's no longer a question

I have been involved with salesforce.com for quite a few years starting from a customer perspective through to a consultant and now as Managing Director of a Salesforce Consulting Partner. During this time I have absorbed knowledge from being hands-on or those around me and also with the help of... Read More

Cloud, Community, IT

Jul 02, 2014 By Salesforce

Deliver Consistent Multi-Channel Communication: The Merge of Service & Marketing

Delivering on a customer’s expectations is no longer discretionary — in today’s hyperconnected global marketplace, it has become an indispensable necessity for any business. However, while tweeting back to a customer may seem simple, delivering a truly frictionless customer experience is anything... Read More

Cloud, Collaboration, Customer Service, Marketing

Jun 11, 2014 By Johan Yu

Singapore's First Salesforce MVP

1st May 2014 marked a new milestone for my journey with Salesforce. I am honored to announce I am now a Salesforce MVP, and the first for Singapore. I started my journey with salesforce.com as a developer with a consulting firm in September 2004. This means (in the next few months), I’ll be... Read More

Jun 05, 2014 By Salesforce

Register for the Mobile Leadership Series Today!

Salesforce.com will be running the Mobile Leadership Series event across Australia and New Zealand over the next couple of weeks.  Designed for IT leaders, this workshop will coach you on the top strategies and tips to use when developing business mobile apps for your organisation.... Read More

Cloud, IT, Mobile

Jun 01, 2014 By Lee Marshall

Why I Love The Salesforce1 Platform

I got started in IT because I was passionate about how technology could make a real difference both in business and in our lives. I’ve always found what I can do with technology very cool! I learned to program out of necessity. Later, I learned how to build databases, tune queries, add indexes... Read More

Cloud, Developer, IT

May 22, 2014 By Peter Chalmers

Getting the Most from Salesforce for Your Not For Profit

I’ve previously blogged how Not For Profits are often seen as the poor cousins to the commercial sector and how they can’t have the same best of breed tools that are available for others. Well Salesforce is an organisation that has addressed this through the Salesforce Foundation with the 1-1-1... Read More

Charity, Community