Feature

Mar 01, 2022 By Salesforce

4 Expert Tips for How To Build Your Retail Experience Around the Customer

How can retailers harness tech and data to deliver a seamless customer experience? Salesforce’s Matt Marcotte shares his top tips.... Read More

Retail, Customer Engagement, Customer Experience

Feb 24, 2022 By Salesforce

How CRM Helps Small and Medium Businesses Win Customers

CRM will help you deliver better sales, marketing, and service. Find out how CRM can help your business win more customers.... Read More

CRM, Small Business, Customer Engagement, Service, Sales, Marketing

Feb 23, 2022 By Alison Yellen

Get To Know the Spring ’22 Release

Spring ’22 Release (product release) is now generally available. Maximise your Salesforce ROI with the hundreds of new features and updates.... Read More

Seasonal Release, Commerce, CIO, IT, Marketing, Sales, Service

Feb 22, 2022 By Mathew Sweezey

3 Trends That Will Shape Retail Stores of the Future

What would the future of retail stores look like? Mathew Sweezey, Director of Market Strategy at Salesforce, shares his predictions.... Read More

Retail, Digital Marketing, Marketing, Digital Transformation, Customer Engagement, Customer Experience

Feb 18, 2022 By Martin Kihn

5 Ways Artificial Intelligence Is Changing Advertising Sales

AI can help advertising sales professionals improve both effectiveness (how their product works) and efficiency (speed and productivity).... Read More

Artificial Intelligence, Advertising, Digital Advertising, Sales, Marketing

Feb 17, 2022 By Salesforce

7 Ways To Improve Your Customers’ Online Shopping Experience

Online shopping has become the norm. How do you offer your customers the best experience? Here are seven ways to improve your online store.... Read More

Retail, Customer Experience, Customer Engagement, Ecommerce, Salesforce CMS

Feb 15, 2022 By Salesforce

Email Marketing Best Practices That Drive Engagement and Results

Salesforce email marketers share tips for creating emails that get opened and read, mistakes to avoid, how to personalise emails, and more.... Read More

Email Marketing, Marketing, Marketing Cloud, Customer Engagement, Practical Tips, Best Practices

Feb 11, 2022 By Leandro Perez

How to Upskill for the Future of Work According to Our Salesforce Community

Leandro Perez gets insights from the Salesforce community about their key learnings from 2021 and how to skill up for the future of work. ... Read More

Future of Work, Leadership, Leadership Insights, Practical Tips