Jan 13, 2022 By Georgia Lloyd What Is a Salesforce CRM Implementation Partner? Read our basic guide to Salesforce implementation partners. Learn who they are, how to choose one, how to work with partners, and more.... Read More AppExchange, Partner, Partners
Jan 11, 2022 By Salesforce How To Find, Win, and Keep New Customers in 2022 Learn more about the Salesforce tools that help small and medium-sized businesses find, win, and keep customers in 2022.... Read More Small Business, Salesforce CMS, Pardot, Marketing Cloud, Sales Cloud, Service Cloud, Research, Digital Transformation
Jan 07, 2022 By Brian Solis Being Human in the Time of Automation Robots are coming for all of us, but that doesn’t mean we’re all out of a job. Here’s how to differentiate yourself with your humanity.... Read More Service, Artificial Intelligence, Future of Work
Jan 06, 2022 By Salesforce Achieve Digital Transformation Step by Step With Customer 360 Which Salesforce products are right for your digital transformation? Take the Create Your Own Customer 360 Package quiz to find out.... Read More Digital Transformation, Salesforce CMS
Dec 29, 2021 By Guilda Hilaire How To Build Thriving Slack Communities for Marketers Slack is a powerful tool for cultivating community in your company and beyond. Here’s how to build communities the right way. ... Read More Marketing, Thought Leadership, Collaboration, Digital Marketing, Future of Work
Dec 28, 2021 By Salesforce What Is Business to Business Sales, and How Can You Improve It? Learn the basics of B2B sales: What is it, how is it different from B2C sales, how to succeed in B2B sales, and more. ... Read More Digital Transformation, Sales, Sales Cloud
Dec 22, 2021 By Jon Feldman The Future of Commerce – Connected Data, Headless, and More Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up.... Read More Commerce, Commerce Cloud, Retail, Retail Insights, Future of Work, Thought Leadership
Dec 20, 2021 By Rahul Gupta AI Is Here and It’s Rewriting the Way Call Centres Work Learn about the six ways AI can be used in call centres to optimise employee efficiency and drive customer satisfaction.... Read More Artificial Intelligence, Service, Service Cloud, Einstein
Dec 17, 2021 By Salesforce Cybersecurity Insights: Secure Your Business Data at Every Touch Point In a digital-first world, cybersecurity is vital. Read our cybersecurity infographic to see how to secure your most important business data.... Read More Infographics, Data Management, Digital Transformation, IT, Practical Tips
