What is generative AI and how can it revolutionise customer service? These 3 applications could increase efficiency and customer satisfaction....
Read More
Does Machine Learning really pose a risk to how we go about our daily life and business or can it be an ally in our path towards greater personalisation?...
Read More
![Generative AI is about to take service operations to the next level of efficiency and personalisation. [girafchik123 / Getty Images]](http://www.salesforce.com/content/dam/blogs/sg/2023/3-ways-generative-ai-will-reshape-customer-service.jpg)
