Feature

Distributed Commerce: Companies Turn To New Digital Marketing Channels To Survive

Feb 21, 2023 By Abhijit Singh

Customer Experience in the Digital Age: Key Lessons from HDFC Limited

HDFC proves that integrated cloud-based tools can drive digital transformation and fuel superior customer experiences, scaling services that customers love ... Read More

Digital Transformation, Trailblazer Story

Feb 16, 2023 By Salesforce India

Top 4 Data Integration Challenges For MSMEs - And How To Overcome Them

As data integration becomes crucial for growing mid-market companies, there are 4 key challenges they need to address to ensure uninterrupted data flow between systems.... Read More

Data Culture, Small Business, SMB Spotlight

Feb 14, 2023 By Lisa Lee

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Companies that move beyond the pilot phase of intelligent automation have seen huge cost benefits.... Read More

Marketing Automation

Here are Some Powerful Customer Experience Metrics you Should Monitor

Feb 09, 2023 By Vimal Sharma

How Design Can Inspire Trust, and Create Meaningful Social Impact: Insights from Salesforce Design Days

At Design Days ’22, design experts and thought leaders from around the world explored how good design can power equity and prosperity. Here’s what we learned.... Read More

Business as a Platform for Change

Improving the customer experience in the insurance industry

Feb 07, 2023 By Salesforce India

How Improved Customer Experience Can Unlock Greater Business Value For The Insurance Industry

Insurance companies must leverage industry-specific tech solutions to create an enjoyable customer experience and ensure efficient business growth. ... Read More

Customer Experience

Feb 01, 2023 By Salesforce India

5 Ways to Measure Customer Experience Right and Drive Efficient Growth

In a customer-first environment, a business can set itself apart from competitors with these five tips that help measure customer experience, unlock business efficiency and drive greater customer satisfaction.... Read More

Customer Journeys

Jan 31, 2023 By Salesforce India

Use Technology to Drive Efficient Growth and Increase Sales: Salesforce Report

The fifth edition of Salesforce State of Sales report highlights the new ways in which salespersons are looking to increase sales, enhance productivity and provide greater customer value in a challenging business environment.... Read More

Digital Transformation

Jan 25, 2023 By Salesforce India

Does Hybrid Work Affect Efficiency? Explore Myths & Facts!

Many businesses are often caught in a web of myths and misconceptions about hybrid work culture. This article debunks five common myths about remote/hybrid work.... Read More

Future of Work

Jan 24, 2023 By Umesh Raju

How REVA University Automated Processes and Boosted Efficiency

With an integrated education solution, institutions can enable a seamless student onboarding experience to enhance the student lifecycle value and achieve operational efficacy.... Read More

Future of Work, Trailblazer Story