Feature

Distributed Commerce: Companies Turn To New Digital Marketing Channels To Survive

Jan 19, 2023 By Salesforce India

Salesforce Data Cloud: Driving Efficient Growth With Real-Time Data

Salesforce Data Cloud creates high levels of personalisation using real-time data to capture changing customer preferences. It gives you actionable insights to help you grow your business and increase revenue.... Read More

Data Culture

Jan 18, 2023 By Salesforce India

5 New Year Resolutions for the Sales Team

New year resolutions for salespeople should be aimed at leveraging innovative technology in greater detail and improving their selling strategy to make it customer-centric.... Read More

Digital Transformation, Marketing Automation

Jan 17, 2023 By Salesforce India

SMBs, Save Time, Money, and Wow Your Customers With Business Process Automation

Business process automation is the key driver of growth and a differentiator for SMBs for delivering operational efficiency and meet rising customer expectations.... Read More

Marketing Automation, Small Business, SMB Spotlight

Jan 12, 2023 By Gourav Sinha

What is Net Zero Cloud? Here’s how Businesses can Use it to Achieve Carbon Neutrality

Salesforce Net Zero Cloud gives businesses a 360-degree view of their carbon footprint and helps them achieve carbon neutrality through net zero emissions.... Read More

Business as a Platform for Change, Salesforce 101 Academy

Jan 11, 2023 By Ivy Wright

Meet the New CFO — Your Most Important Leader in This Economy

Move over, spreadsheets. The modern CFO is taking on more leadership responsibilities at companies.... Read More

Future of Work

Jan 10, 2023 By Priyanka Sehgal Garg

Why It Might Be Time to Automate Your Insurance Claims Experiences

The claims experience can make or break an insurer’s reputation. Here’s how to resolve claims faster and more cost-effectively.... Read More

Digital Transformation

Here are Some Powerful Customer Experience Metrics you Should Monitor

Jan 05, 2023 By Salesforce India

Marketers Optimistic About Success: Prioritise Personalisation,Tech-Based Customer Experiences

What are the top priorities and challenges for marketers as they juggle personalisation and customer privacy? How do they find ways to do more with less in a challenging business environment?... Read More

Customer Journey

Jan 03, 2023 By Salesforce India

5 Top New Year Resolutions for the Customer Service Team

New year Resolutions for customer service teams should focus on reducing TATs and improving customer experience through quick, efficient resolution across channels.... Read More

Digital Transformation

Dec 28, 2022 By Salesforce India

[Infographic] Here are Some Powerful Customer Experience Metrics you Should Monitor

What are customer experience metrics? Here’s an infographic with an explainer article that tells you what they are, why they matter, and which customer experience metrics need your attention.... Read More

Customer Engagement