How to Set Up Your Small Business for Success

Mar 14, 2022 By Madison O'Connell

The #1 Ingredient for Small Business Success

As new opportunities emerge for small business owners, an equal share of challenges follow. Learn how to achieve small business success with the top CRM platform.... Read More

CRM, Small Business

Jan 31, 2022 By Madison O'Connell

How an Omnichannel Strategy Benefits Businesses and Customers

Offering an average customer experience is no longer enough – today’s customers expect perfection. Read on to see how creating a seamless omnichannel strategy benefits both businesses and their customers. ... Read More

Omni-channel, Digital Transformation, Commerce Cloud, Commerce, Marketing

Nov 01, 2021 By Madison O'Connell

B2B vs B2C Ecommerce: What’s the Difference?

B2B vs B2C. Understand the major differences between B2B and B2C ecommerce and learn successful strategies to optimise them.... Read More

Digital Transformation, Future of Work, Leadership, Leading Through Change, Ecommerce, B2B Commerce, B2C Marketing

Oct 06, 2020 By Madison O'Connell

State of Sales: Top Strategies and Trends

Some sales professionals are getting metaphorical motion sickness from the constantly changing climate, while others are smiling and thriving. What separates them? Read on to see insights from professionals around the world and learn what makes a successful sales strategy.... Read More

Future of Work, Customer Engagement, Sales, Marketing, Artificial Intelligence, Leading Through Change, Research

Sep 23, 2020 By Madison O'Connell

How to Create Help Centre Content for Your Website

Customers want to connect with companies quickly and efficiently, which is why having a good help centre is crucial. Check out our blog to find out how to create great help centre content. ... Read More

Customer Engagement, Customer Service, Service

Jun 02, 2020 By Madison O'Connell

State of Marketing: 3 Major Takeaways from the Report

For our sixth edition of the State of Marketing report, we surveyed nearly 7,000 marketing leaders worldwide. Discover what they reported as the greatest priorities, technologies, and challenges affecting the profession today. ... Read More

Leading Through Change, Customer Engagement, Marketing, Industry Report, Research

Madison O'Connell

The #1 Ingredient for Small Business Success

How an Omnichannel Strategy Benefits Businesses and Customers

B2B vs B2C Ecommerce: What’s the Difference?

State of Sales: Top Strategies and Trends

How to Create Help Centre Content for Your Website

State of Marketing: 3 Major Takeaways from the Report

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Innovation is Everywhere: Salesforce Germany’s Investment in the Future of the Tech Ecosystem

What are Customer Needs? An 8-step Strategy for Discovering What the Customer Wants

Empowering Our Customers to Succeed in a Changing Data Privacy and Residency Landscape

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