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The 2025 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

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Salesforce Solves Series

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May 20, 2020 By Salesforce Canada

How Alta West Capital Adapted To Change By Putting Customers And Employees First

By Chuck McKitrick The vision for our company has always been to help put Canadians into homes, and to help others achieve their financial freedom. While the world has changed a lot amid the recent pandemic, that vision has remained the same — we just deliver on it very differently. Even before... Read More

Leading Through Change, Customer Story, Digital Transformation, Customer Experience

May 18, 2020 By Andrea Leszek

Our Business Continuity Plan Throughout the Pandemic

Over the past month, we’ve seen healthcare, high-tech, and financial services companies shift their call center employees to work from home. We’ve also seen retailers close their brick and mortar stores to focus more on online sales. Our work at Salesforce supports these businesses as we battle... Read More

Leading Through Change, Seasonal Release, IT

May 15, 2020 By Peter Schwartz

4 Possible Pandemic Outcomes Every Company Needs to Consider

Will companies, governments, and health organizations collaborate effectively to end the pandemic sooner than expected? Or will countries self-isolate as the virus mutates, leading to an uptick in deaths, social unrest, and economic freefall? At this point, either of these scenarios could occur.... Read More

Future of Work, CEO, Leading Through Change, Leadership

May 13, 2020 By Salesforce Canada

Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers

By Ben Hertzman, Chief Operating Officer at Luv2Pak When this crisis began, we realized early on that we had a unique opportunity as a company to help and give back. Although the average Canadian consumer might not recognize our name, they’ve almost certainly used our products, because we supply... Read More

Leading Through Change, Customer Story, Sales

Many small- or medium-sized businesses (SMB) are in uncharted waters right now. As business leaders, this is time to consider what you and your sales teams can do for customers by being there for them.

May 11, 2020 By Adam Kirsh

4 Ways Small- and Medium-Sized Sales Teams Can Lead Right Now

Many small- or medium-sized businesses (SMB) are in uncharted waters right now. As business leaders, this is time to consider what you and your sales teams can do for customers by being there for them. Here are four simple and effective ways your SMB can lead: 1. Reframe responsibilities from... Read More

Small Business, Sales, Leading Through Change

May 7, 2020 By Salesforce Canada

Salesforce Q1 Shopping Index: Insights And Action Items For Canadian Retailers

Canadian retailers, like their peers all around the world, had little time to prepare for the impact of COVID-19 on their businesses, and the time they have now probably raises more questions than answers. Though customers will gradually be allowed to visit physical stores as the outbreak is... Read More

Leading Through Change, Retail, Commerce

May 5, 2020 By Salesforce Canada

How Canadian Retailers Are Supporting Shoppers Amidst the New Normal

This is a defining moment in retail. With COVID-19 creating an international emergency, the majority of Canadians have been sheltering in place for more than a month now. The result is a massive spike in demand for groceries and other household essentials alongside widespread concerns about safety... Read More

Commerce, Leading Through Change, Retail, Customer Engagement

April 29, 2020 By Isabel Gonçalves

How to Be Inclusive of Working Parents During Times of Crisis

With schools closed in 188 countries, there are now more than 1.5 billion students learning from home. The COVID-19 pandemic is impacting many parents as they juggle working, parenting, and homeschooling. It’s clear this is anything but business as usual. For example, the other day, my colleague... Read More

Business as a Platform for Change, Leading Through Change, Equality, Leadership

April 27, 2020 By Carolyn Warsham

How to Calm Anxiety and Stress With Wellness Innovator Arianna Huffington

“We are living in a metaphorical hurricane,” says Thrive Global and Huffington Post founder Arianna Huffington. “But even in the middle of the most ferocious hurricane, there is a place of calm.” In this video, the first in her weekly wellbeing-focused series for Salesforce, Huffington shares three... Read More

Future of Work, Leading Through Change, Salesforce Ohana

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