Aug 05, 2019
By
Shartia Ducksworth
Today’s consumers want more than a 1-800 number when interacting with your brand. In fact, they want brands to treat them like people. For consumers, that means getting answers when they want them, communicating on the channels they prefer, and reaching them on their terms, often 24/7. How can your...
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Customer Experience,
Service,
Small Business,
Startups
