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Shartia Ducksworth
Shartia Ducksworth is currently a product marketing intern at Salesforce. She is a marketer with both a B2C and B2B background, and she has a passion for technology that helps small businesses grow. Connect with her on LinkedIn.
Today’s consumers want more than a 1-800 number when interacting with your brand. In fact, they want brands to treat them like people. For consumers, that means getting answers when they want them, communicating on the channels they prefer, and reaching them on their terms, often 24/7. How can your...
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