360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 06, 2019 By Kristie Poon

What Not to Miss at Dreamforce ‘19 for Small Business Leaders

With Dreamforce ’19 around the corner, we’re sharing the can’t-miss events and opportunities for small and medium businesses (SMB), entrepreneurs, and startup attendees to put on their agenda. To make the most out of your Dreamforce experience, here are the top SMB experiences and sessions you’ll... Read More

Dreamforce, Events, Small Business, Startups

Oct 30, 2019 By Suha Saya

Catering to Customer Success: ZeroCater’s Secret Recipe to a Customer-First Organization

Is your small business striving to be customer-first? We sat down with Joanel Bernardo, director of customer success at ZeroCater, to discuss the secret to building their culture of customer success. Learn how this culture has helped set their company up for high growth. 1. You’ve spent many... Read More

Small Business, Startups, Customer Success

Oct 29, 2019 By Ruthie Miller

3 Ways to Experience Dreamforce ‘19 on a Startup Budget

Dreamforce is a great nonstop learning and networking opportunity for founders, entrepreneurs, and small business leaders. Unfortunately, it can be a challenge to attend on a startup budget. Fear not, small businesses and startups — we’ve got tips to help you experience Dreamforce for FREE and... Read More

Dreamforce, Startups, Small Business

Oct 28, 2019 By Noah Kravitz

Tips From One Small Business on How to Build a Platform for Change

At Salesforce, we believe in the power of business as a platform for change. Customers and employees alike are increasingly drawn to companies that make a positive impact on our society. Glassdoor’s 2019 Mission & Culture Survey found that over 77% of adults across four countries (U.S., U.K.,... Read More

Startups, Small Business, Equality, Foundation

Oct 17, 2019 By Enrique Ortegon

How to Build a Strong Small Business Sales Team

Sometimes the best way to win over a customer is to tell them no. Sounds counterintuitive, but bear with me. One of my biggest sales pitches ever was to a large bank in Latin America. There was a huge investment on the line, so it was nerve-wracking when my team kept saying no to a lot of the... Read More

Sales, Small Business, Startups

Oct 07, 2019 By Suha Saya

How to Manage Change, Acquisitions, and Growth as an Entrepreneur

Looking for advice as you navigate limited budget, growing pains, or find new business? We sat down with Stella Garber, Head of Marketing at Trello and former serial entrepreneur, to chat about her experience in leading a small team, hiring top talent, approaching exit strategies, and more. 1.... Read More

Small Business, Startups

Oct 04, 2019 By Ruthie Miller

Beat the Funding Gap: Free Women’s Resources to Start and Grow Your Business

Great news: More women than ever are taking on the challenge of starting their own businesses. The number of women-owned businesses has grown 3,000% since 1972, and women-owned businesses with revenues over $1 million grew 46% over the last decade (versus 12% for all U.S. businesses in that same... Read More

Small Business, Startups

Oct 01, 2019 By Eugene Feldman

5 Ways to Make Enterprise-Level Impact With an SMB-Sized Team

Today's business buyers want more than just a good product or service: They demand a better customer experience. This is an amazing opportunity for SMBs to win business from much larger rivals. Competing against large enterprises with seemingly boundless budgets and resources may seem daunting. But... Read More

Small Business, Startups, Platform

Sep 26, 2019 By Jill Santos

7 Ways Small Business Sales Teams Can Ensure a Deal Closes

Is your small business sales team newer, less tenured, or used to a different selling motion? You may find that their ability to drive a sale to close is just as much of a variable. Recently, our Essentials Business Coach team in Atlanta held a “War Room” — a sales tactic to review deals in play,... Read More

Sales, Small Business, Startups

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

What Not to Miss at Dreamforce ‘19 for Small Business Leaders

Catering to Customer Success: ZeroCater’s Secret Recipe to a Customer-First Organization

3 Ways to Experience Dreamforce ‘19 on a Startup Budget

Tips From One Small Business on How to Build a Platform for Change

How to Build a Strong Small Business Sales Team

How to Manage Change, Acquisitions, and Growth as an Entrepreneur

Beat the Funding Gap: Free Women’s Resources to Start and Grow Your Business

5 Ways to Make Enterprise-Level Impact With an SMB-Sized Team

7 Ways Small Business Sales Teams Can Ensure a Deal Closes

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First