360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 04, 2012 By Erica Kuhl

The Salesforce MVP Community Continues to Grow!

It is my honor to introduce you to our Spring '12 Salesforce MVPs. With the new class, we also have the opportunity of congratulating a set of MVPs that are serving their second term! The MVPs in this group answers hundreds of questions, respond to late night tweets, write... Read More

Featured, MVP Corner, Online Community

May 31, 2012 By Jamie Grenney

The Rise of the Social Customer

With the explosion of social media channels, companies need to think about how they can share social media guidelines and best practices with their employees. Starting this week, we will bring you a series of posts from our own Salesforce Social Playbook. Check back weekly for new... Read More

Featured, Social Media

May 29, 2012 By Hollie Wegman

AppExchange All-Star Joel Purrier

Joel Purrier is Director of Service Cloud Solutions at Centerstance. He's been working in the CRM industry since 1994 and using Salesforce since 2004. Previously at Siebel Systems, Joel has been on the Centerstance team for six years and has worn many hats including pre-sales... Read More

AppExchange, Online Community

May 24, 2012 By Maria Ignatova

Introducing Task Time and Reminders for Do.com

We’re excited to announce that you can now add a time, along with a due date, to any task. Do will even send you a reminder 15 minutes before so you don’t forget. Try it out when you need to remember to do something at a specific time of the day! ... Read More

Do.com

May 24, 2012 By May Wong

New Enhancements to Premier Success Plans

Salesforce.com has launched a new release of our Premier Success Plans. In this new release, we have made significant enhancements directly targeted to your success with Salesforce. Lifetime Success with Salesforce Added success resources, programs and tools including release readiness... Read More

Customer Success

May 22, 2012 By Alyson Stone

For Small Business Week: Practical Tips for Transforming into a Social Enterprise

This week is Small Business Week 2012, and business and academic leaders will be working together across the Internet and with in-person events to help small businesses compete more effectively, find customers, and grow their businesses. Desk.com and Do.com — two small companies that have... Read More

Social Media

May 22, 2012 By Peter Coffee

Chatter Real-Time: Revving the Engine

Today's announcement of Chatter Messenger and Chatter Screensharing adds new power to what we already call "the engine of the social enterprise," in the words of Senior VP and Chatter General Manager Kendall Collins. Ever since Chatter first went into general release, going on two... Read More

Sales

May 21, 2012 By Jennifer Burnham

#Cloudforce London Rocks!

With a little help from our Facebook fans around the world, we've created a custom Spotify playlist to rock the Social Enterprise in London! Listen to the playlist below and subscribe here: http://spoti.fi/CFLondon. Tune into Cloudforce London later today and get ready to be inspired by... Read More

Cloudforce Tour, Success Stories

May 21, 2012 By Geraldine Gray

Security: Let’s Not Fight It

In lots of organizations Salesforce security is like Fight Club because the number one rule is that we “don’t talk about Fight Club.” I think it’s because security in Salesforce is so flexible that it can be overwhelming and intimidating and so it becomes the thing that admins don’t want to... Read More

MVP Corner

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Salesforce MVP Community Continues to Grow!

The Rise of the Social Customer

AppExchange All-Star Joel Purrier

Introducing Task Time and Reminders for Do.com

New Enhancements to Premier Success Plans

For Small Business Week: Practical Tips for Transforming into a Social Enterprise

Chatter Real-Time: Revving the Engine

#Cloudforce London Rocks!

Security: Let’s Not Fight It

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First