360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 14, 2012 By Erin Decker

It’s Easy Being Green at Dreamforce

At salesforce.com, we’ve been working hard to reduce the impact that Dreamforce has on our planet. Last year, we diverted enough trash away from landfills to fill 32 dump trucks – and we’re planning to do even more this year. We’re saving over five tons of paper by moving from a conference guide... Read More

Dreamforce

Sep 14, 2012 By Nick Stein

Do We Really Behave Badly on Social Media? [Infographic]

This post is part of The Future of Work, a series exploring the changing nature of work through articles, interactive media, and social discussion. There is a silent assumption in corporate America that employees left to their own devices will abuse their social networking privileges. But... Read More

Work

Sep 14, 2012 By John Taschek

Tempestuous Relationships

In what seems to be from the lower paleothic period but in fact was about a year and a half ago, I wrote a post about the Mean Girls phenomenon and Shakespeare. This in turn was not actually about mean girls or Henry IV, but about the interesting relationship of vendors, buyers, and the psychology... Read More

Cloud

Sep 13, 2012 By Joshua Newman

See Unusual Thinkers at Dreamforce

Three years ago our CEO, Marc Benioff, challenged us to create a track inside of Dreamforce to focus on health and to highlight some of the contributions of UCSF. In response, we thought we would take a lesson from TED, edify the audience, and provide a kind of service and interesting... Read More

Dreamforce

Sep 13, 2012 By Ken Yan

Automatic Doors. Automated Teller Machines. Automated Marketing?

Automation has become so ingrained into our daily lives that we barely even notice it anymore. Automatic doors and automatic soap dispensers, for example, are automated processes aimed to save us time and make our lives easier. Even marketing, a field that is traditionally very creative... Read More

Marketing

Sep 13, 2012 By Natasha Oxenburgh

The Cornerstone to #GoingSocial: Employee Collaboration

by Natasha Oxenburgh, Social Programs Manager at BluewolfFor most businesses being social means creating a Facebook page and setting up a Twitter account -- check those boxes and done. In reality, a social business is about leveraging technology to unlock a new type of collaboration among your... Read More

Collaboration

Sep 12, 2012 By Greg Meyer

How to Write a Great Email to a Customer

A recent article in the Harvard Business Review stated that the key to making emails effective is to make them actionable, fill them with interestingness, and give them high relevance. Looking back at the emails I’ve written in my career (and also to the emails I write every day), I think... Read More

Customer Service

Sep 12, 2012 By Nick Stein

Is Poor Collaboration Killing Your Company? [Infographic]

A new study found that an overwhelming number of employees blame poor collaboration for failures in the workplace. Here’s an infographic that explores where these collaboration breakdowns happen — and how to prevent them in the future. ... Read More

Work

Sep 11, 2012 By Erica Kuhl

Let the Community Decide Your Dreamforce Schedule

The most active members of the Salesforce community, our MVPs, have put together 23 incredible #df12 sessions. These talks are based on questions and requests by YOU -- the community. And the bottom line is....if the Salesforce MVPs are running a session, you just can’t miss it. Spots are... Read More

MVPs

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

It’s Easy Being Green at Dreamforce

Do We Really Behave Badly on Social Media? [Infographic]

Tempestuous Relationships

See Unusual Thinkers at Dreamforce

Automatic Doors. Automated Teller Machines. Automated Marketing?

The Cornerstone to #GoingSocial: Employee Collaboration

How to Write a Great Email to a Customer

Is Poor Collaboration Killing Your Company? [Infographic]

Let the Community Decide Your Dreamforce Schedule

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First