Greg Meyer

Customer Wow at @salesforce + @desk. Startup Marketing + Ideas. Photographer. Artist. Sports fan. Customer Experience. Connector.

My Very First Dreamforce Experience

Sep 20, 2012 By Greg Meyer

My Very First Dreamforce Experience

From the moment @Benioff tweeted that that we needed to arrive early for the Dreamforce 2012 keynote, it was obvious that this was not going to be a typical technology conference. And as someone who had never attended Dreamforce before, I really wasn't sure what to expect. The line at 7:30... Read More

How to Write a Great Email to a Customer

Sep 12, 2012 By Greg Meyer

How to Write a Great Email to a Customer

A recent article in the Harvard Business Review stated that the key to making emails effective is to make them actionable, fill them with interestingness, and give them high relevance. Looking back at the emails I’ve written in my career (and also to the emails I write every day), I think... Read More

Customer Service

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How to Safely Reopen Your Business

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Digital Transformation in Times of Change

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Do You Know Your Customer? 5 Questions for Communications Service Providers

learn with trailhead

learn with trailhead

Learn With Trailhead

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