360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 05, 2012 By Maria Ignatova

Video: Virgin, Facebook, and Other Inspiring Customer Stories from Dreamforce

As a salesforce.com employee, some of the most exciting moments at Dreamforce for me were when I heard how other companies use our products to succeed. Here is a selection of some of the most remarkable and inspiring stories of innovation we heard this year: Virgin America makes your flight more... Read More

Customer Story

Oct 05, 2012 By Andrew Gothelf

Finally Mobile Sweepstakes and Contests are a Reality

Sweepstakes and contests have been around for a long time. How long, you ask? In their book, “The History of Sweepstakes,” Lawrence Curtin and Karen Bernardo date the sweepstakes all the way back to the Greeks and the Trojans. In fact, King Menelaus was said to have won Helen of Troy’s hand... Read More

Marketing Cloud

Oct 05, 2012 By Kendall Thornton

The Winter '13 Release is Here

The wait is over! At Dreamforce 2012, we showed you new ways to engage with your customers and colleagues. With our Winter ‘13 release, salesforce.com customers won’t have to wait long to experience our latest innovations themselves: Sandbox updates begin October 5. See trust.salesforce.com... Read More

Featured, Seasonal Release

Oct 05, 2012 By Noella Tavares

Video Series: Understanding Salesforce Security and Sharing

In June, we brought you the first three videos in the “Who Sees What” series for Salesforce administrators, addressing common questions about roles, profiles, and data visibility: Who Sees What: Overview Who Sees What: Organization AccessWho Sees What: Object Access This month, we’ve... Read More

Sales Cloud, Service Cloud

Oct 04, 2012 By Walter Rogers

12 Best Practices That Help Sales Managers Make Their Teams Successful

By Walter Rogers, Founder and CEO of CloudCoaching International Evidence repeatedly shows that turning around a sales team starts with turning around the sales manager. Sales managers are uniquely positioned to influence and empower sales reps to greater levels of success, but... Read More

Featured, Sales

Oct 04, 2012 By Amanda Nelson

The Presidential Debate Through the Eyes of Social Media [INFOGRAPHIC]

Last night the two men competing for the Oval Office met on stage at the University of Denver for the first presidential debate of the 2012 election. Barack Obama and Mitt Romney traded barbs and facts in an exchange that covered domestic political issues including the economy, healthcare, and... Read More

Featured, Marketing Cloud, Social

Oct 04, 2012 By Alyson Stone

What Your Customer Does Not See

For National Customer Service Week, an insightful piece by Sam Fiorella, desk.com partner and strategist at Sensei Marketing, which reminds us that the world looks very different through the eyes of your customer. Your customer does not see how unrealistic their demands are. They see how you... Read More

Customer Service

Oct 04, 2012 By Stuart Leung

Video: Tony Robbins Interview at Dreamforce 2012

Prior to Tony Robbins' Dreamforce keynote speech "The Power to Breakthrough: Your Ultimate Edge," the well-known life coach and author sat down at the Dreamforce Studio for an interview.Joined by Walter Rogers, the Baker Communications CEO and the co-author of their... Read More

Dreamforce

Oct 03, 2012 By Amanda Borgiotti

The Consulting Partners Behind Our Customers’ Success

Without a doubt, Dreamforce 2012 was an experience like no other and much of it was brought to life by the salesforce.com customers, who shared their stories of innovation and social transformation. However, technology alone is not transforming these businesses. More often than not,... Read More

Featured, Customer Story

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Video: Virgin, Facebook, and Other Inspiring Customer Stories from Dreamforce

Finally Mobile Sweepstakes and Contests are a Reality

The Winter '13 Release is Here

Video Series: Understanding Salesforce Security and Sharing

12 Best Practices That Help Sales Managers Make Their Teams Successful

The Presidential Debate Through the Eyes of Social Media [INFOGRAPHIC]

What Your Customer Does Not See

Video: Tony Robbins Interview at Dreamforce 2012

The Consulting Partners Behind Our Customers’ Success

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First