360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Feb 20, 2013 By Brian Halligan

Influencer Series: Why It’s a Good Time to Be an SMB Marketer

If you look back in time at the Fortune 500 list, you’ll notice 4% of companies fall out each year, meaning about 20 companies are new to that list each year. Since the internet, however, that churn rate has doubled; now it’s more like 50 new companies joining Fortune 500 status. That tells me... Read More

Featured, Marketing

Feb 18, 2013 By Anna Eschenburg

Salesforce Community: Tweets of the Week

Tweets of the Week is a blog post series highlighting our amazing online community. Our goal is to share the best tips, show you the topics the community was discussing this week, and introduce you to new community members you should be following. Love was in the air this week, with it... Read More

Community

Feb 14, 2013 By Dane Vahey

The Bloomberg BusinessWeek 50 Ranking is Out, and “Salesforce is a Cloud Computing King”

Salesforce.com ranked #2 overall on the Bloomberg Businessweek List of Top 50 Performing Companies. Salesforce.com CEO Marc Benioff spoke with Aaron Ricadela at Bloomberg/Businessweek, and said: “What our customers want is very deep sales, service, and marketing capabilities, and they want that... Read More

News

Feb 14, 2013 By Denis Pombriant

The AppExchange Seven Years On

The AppExchange is undoubtedly a significant portion of what makes salesforce.com unique. Pre-integrated solutions dramatically reduce the cost to the customer to extend the capabilities of salesforce and the fact that it has already gone through growing pains means it... Read More

AppExchange, Featured

Feb 14, 2013 By Kendall Thornton

10 Ways to Find True Love With Your Customers [INFOGRAPHIC]

We’re told that close, happy, mutually supportive relationships make the world go around. This holds true even for relationships between a business and its customers. You’ve all seen how love can spark between a brand and its customers. Happy customers rave about their favorite brands to... Read More

Featured, Desk.com, Customer Service, Small Business

Feb 13, 2013 By Andrew Gothelf

How to Tell Your Company Story with Social Media

Every company has a story to tell. Whether it's the launch of a new product, the opening of a new office or a summary of a year's worth of achievements, brands are always looking for ways to get their message out to the masses. Social media has extraordinary reach and the ability... Read More

Marketing, Marketing Cloud, Social

Feb 11, 2013 By Mike Volpe

How Media Helps Companies Reach Otherwise Impossible Audiences

If you’ve ever had a phone call on a bad connection, you know how annoying it is to be interrupted by static or background noise when you’re trying to have a conversation. Unfortunately for marketers, that’s how most customers feel about marketing tactics--campaigns, ads, and emails feel... Read More

Featured, Marketing

Feb 08, 2013 By Kevin Micalizzi

What is Better: Sales Prospecting by Phone or Email?

As our team is preparing to host the webcast "Prospecting Like The Pros", I took a sneak peek at the slides and saw one of the prospecting tips: calling is still king. With such a focus on marketing automation and low-cost lead nurturing, I had to wonder if this still remains... Read More

Data.com, Featured, Sales

Feb 08, 2013 By Jared Paul

Salesforce Community: Tweets of the Week

Tweets of the Week is a blog post series highlighting our amazing online community. Our goal is to share the best tips, show you the topics the community was discussing this week, and introduce you to new community members you should be following. — Camara Education (@CamaraEducation)... Read More

Community

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Influencer Series: Why It’s a Good Time to Be an SMB Marketer

Salesforce Community: Tweets of the Week

The Bloomberg BusinessWeek 50 Ranking is Out, and “Salesforce is a Cloud Computing King”

The AppExchange Seven Years On

10 Ways to Find True Love With Your Customers [INFOGRAPHIC]

How to Tell Your Company Story with Social Media

How Media Helps Companies Reach Otherwise Impossible Audiences

What is Better: Sales Prospecting by Phone or Email?

Salesforce Community: Tweets of the Week

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First