360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 15, 2015 By Naomi Hirabayashi

Small Business Spotlight: How DoSomething.Org Inspires Young People to Affect Social Change

DoSomething.org is one of the largest organizations for young people who want to impact social change. Its 3.5 million global members tackle campaigns that impact every cause, from poverty to violence to the environment and everything in between. Founded in 1993, the New York member-based... Read More

AppExchange, Leadership, Small Business, SMB Spotlight

Apr 15, 2015 By Jon Russo

5 Enterprise Lessons Learned: Marketing Attribution in Salesforce

Chief Marketing Officers in business to business companies are increasingly being held to accountable revenue outcomes for the performance of their companies, leveraging Salesforce leads, campaigns, and opportunities. Sales leaders are embracing this change as the dynamics of a buying cycle change... Read More

Marketing

Apr 15, 2015 By Hilary Givens

Advertising Insights: Native Ads, Twitter for Brands, & Facebook Tracking

Welcome back to another week of advertising insights from Social.com. This week, we take a look at the prominence of native ads; Twitter’s power to promote a brand and drive purchase intent; and the overwhelming presence of Facebook in today’s top websites and domains. The first advertising insight... Read More

Marketing Cloud

Apr 14, 2015 By Katherine An

7 Sales Operations Insights to Drive Growth and Productivity

For sales operations leaders, one mission tops all others: drive sales productivity. But in this world of digitally-enabled, always-available, data-savvy customers, how can sales teams effectively manage the flow of information and still close deals? Read on to find out how sales operations leaders... Read More

AppExchange

Apr 14, 2015 By Donal Daly

Big Questions for New Sales Managers

Managing a sales team is hard. The role of the front-line line sales manager is the lynch-pin of most sales organizations, but the number of tasks that sales managers have to juggle makes it really difficult to know how to answer the questions “How do I get the most from my sales... Read More

Sales, Leadership

Apr 14, 2015 By Catherine Blackmore

How Customer Success Can Improve Customer Experience

As a profession, Customer Success is getting out of firefighting mode and into a more proactive way of managing our customers. This is the moment we’ve all been waiting for. No longer is our role solely defined by customer saves and heroically preventing churn by over servicing our customers. We... Read More

Marketing

Apr 14, 2015 By Partner Blog

What's in it for the Customer? Leveraging the Internet of Things in Retail

At the end of 2014 the report titled Digital Shopper Relevancy, investigating online shopping behavior, was presented. One of the results the report presented was that 44% of the 18.000 respondents believes in the potential of the Internet of Things for shopping experiences. It also showed... Read More

Cloud

Apr 14, 2015 By Marissa Kraines

Chicago: Salesforce World Tour is Coming!

Chicago, start your engines, we’re coming to you! We are blowing into Chicago on April 23rd for the Salesforce World Tour – are you ready? We’re bringing all the action, excitement, education, and big announcements to the Windy City for FREE! Register now and experience the Salesforce World Tour... Read More

Cloud, Featured

3 Execs, 3 Questions: How I Built My Career in Tech

Apr 14, 2015 By Alexa Schirtzinger

How I Built My Career in Tech: 3 Salesforce Execs, 3 Questions

At Salesforce, April is Women in Technology month — a time for us to celebrate female leaders everywhere, including our own awesome women right here at Salesforce. This month, we’ve lined up an impressive group of female leaders to offer insights (for men and women) on how to build a successful... Read More

Leadership, Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Small Business Spotlight: How DoSomething.Org Inspires Young People to Affect Social Change

5 Enterprise Lessons Learned: Marketing Attribution in Salesforce

Advertising Insights: Native Ads, Twitter for Brands, & Facebook Tracking

7 Sales Operations Insights to Drive Growth and Productivity

Big Questions for New Sales Managers

How Customer Success Can Improve Customer Experience

What's in it for the Customer? Leveraging the Internet of Things in Retail

Chicago: Salesforce World Tour is Coming!

How I Built My Career in Tech: 3 Salesforce Execs, 3 Questions

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First