360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 25, 2018 By Jeff Elder

Dreamforce '18 Day One Highlights: $18 Million in Grants, #AwesomeAdmins, Responsible Technology, Popular Monks, Gold Hoodies, and 360 Degrees of AI for Your Future

Last update at 7:00 p.m. Stay up to date with all the latest news from the conference. Click here. Salesforce brought a forest to downtown San Francisco on Tuesday, then filled it with Trailblazing customers from around the world, gold-hoodied admins of boundless enthusiasm, $18 million in grants... Read More

Dreamforce, Events

Sep 25, 2018 By Sebastian Rupley

Salesforce’s Marc Benioff Joins Bay Area Mayors and Nonprofit Leaders to Announce Grants Addressing Homelessness, Hunger and More

Today, as Dreamforce ‘18 opened in San Francisco, Salesforce.org, the philanthropic arm of Salesforce, announced $18 million in grants addressing three important issues facing the city of San Francisco: public education, homelessness, and cleanliness. A morning press conference on the grants and... Read More

Dreamforce, Equality, Events

Sep 25, 2018 By Ahyoung An

MuleSoft 101: Why Integration Matters More Than Ever

Integration is one of the most strategic initiatives a company can invest in today. MuleSoft’s mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. By leveraging MuleSoft, Salesforce customers can now accelerate their... Read More

Sep 25, 2018 By Salesforce Staff

Dreamforce '18: The Day One Agenda

Our editors share their must-see session picks for the first day. The scale is breathtaking — 2700+ breakout sessions, keynotes, volunteer events, cloud sneakers, parties, meditations, dancing mascots, a national park installation, and more. Greater than a mere tech conference, Dreamforce is an... Read More

Dreamforce, Events

Sep 25, 2018 By Laura Woods

Crocs Among First to Test Customer 360

Since 2002, Crocs has relentlessly — and sometimes fearlessly — put their customers first. As their brand values state, “We were different and it made some people uncomfortable,” a subtle nod to the jabs they took for the clunky, manufactured design of their classic rubber clog. But that didn’t... Read More

Commerce, Customer Service, Customer Story

Sep 24, 2018 By Simon Mulcahy

Navigating the Trust Crisis in the Fourth Industrial Revolution

Throughout history, cultures and social revolutions have been influenced by new “technologies.” In 16th and 17th century Britain, coffee houses were banned by royal decree due to the social implications of consuming a substance outside of the home. At the start of the 20th century, Henry Ford... Read More

Leading Edge, IT, Leadership

Sep 24, 2018 By Brigitte Donner

Trailblazers, Welcome to Dreamforce ‘18!

When you ask someone to describe Dreamforce, you’ll get a lot of different answers depending on who you talk to: “It’s a tech conference.” “It’s a training ground.” “It’s part music festival, part networking meetup.” “It’s where I learn about new technology.” “It’s an event with amazing guest... Read More

Dreamforce, Events

Sep 24, 2018 By Salesforce Staff

How Salesforce and Apple Are Improving Developer Tools and Training for All

Salesforce and Apple are announcing a new strategic partnership today that will empower customers with rich new experiences and give everyone a chance to build native iOS apps through Trailhead, Salesforce's free, online learning platform. The combined power of Salesforce and Apple is bringing new... Read More

Apps, Partners, News, IT

Sep 23, 2018 By Nick Johnson

3 Ways to Counter Unconscious Bias in AI

Timnit Gebru is a research scientist within the Ethical AI team at Google AI and has also studied the ethics of algorithms at Microsoft and elsewhere. After noticing that she was only one of a handful of black people at a major artificial intelligence (AI) conference, she co-founded the Black in AI... Read More

Artificial Intelligence, Thought Leadership

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dreamforce '18 Day One Highlights: $18 Million in Grants, #AwesomeAdmins, Responsible Technology, Popular Monks, Gold Hoodies, and 360 Degrees of AI for Your Future

Salesforce’s Marc Benioff Joins Bay Area Mayors and Nonprofit Leaders to Announce Grants Addressing Homelessness, Hunger and More

MuleSoft 101: Why Integration Matters More Than Ever

Dreamforce '18: The Day One Agenda

Crocs Among First to Test Customer 360

Navigating the Trust Crisis in the Fourth Industrial Revolution

Trailblazers, Welcome to Dreamforce ‘18!

How Salesforce and Apple Are Improving Developer Tools and Training for All

3 Ways to Counter Unconscious Bias in AI

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First