360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 21, 2019 By Amalia Miller

6 Ways Small Businesses Can Fight Climate Change

The annual World Economic Forum at Davos is nearly here, and one topic that’s sure to get a lot of attention this year is the environment. While sustainability has been in the conversation for some time, it’s catapulted to the forefront thanks to (among other things) the U.S. government’s recent... Read More

Small Business, Sustainability

Jan 20, 2019 By Megan Hostetler

3 Book Recommendations to Help You Keep Pace With Modern Marketing

One of the best ways to follow current trends, learn new techniques, and retain a sense of humor about marketing is reading books on the subject. With a just quick search, you’ll find that the marketing book genre is home to hundreds of educational and entertaining reads by insightful and witty... Read More

Content Marketing, Marketing, Marketing Cloud, Marketing Cloudcast

Jan 19, 2019 By Lincoln Hull

Encourage Resellers to Create Consistent Customer Journeys

Some of your best customers may not actually have a direct relationship with your brand. Instead, they may mainly interact with your brand through resellers, who indirectly represent your brand and sell your products and/or services. Many resellers, like financial advisors and gym instructors,... Read More

Best Practices, Customer Journeys, Marketing

Jan 18, 2019 By Rob Garf

NRF 2019: Retailers Talk Digital Transformation — What’s Your Plan?

It’s an apocalypse no more. This year’s National Retail Federation Big Show in the Big Apple proved that retail is in an evolutionary period. Digital transformation remains on retailers’ minds as the anchor to a ubiquitous shopping experience. Retailers now want to think and act like software... Read More

Commerce, Commerce Cloud, Retail

Jan 18, 2019 By Michael Sollami

Commerce Innovation Series: Why 62% of Millennials Want Visual Search over Any Other Search Technology

This is the first in a series of blog posts on our latest commerce innovations and how they’ll change the game for you and your customers. Once the average shopper remembers that snapping a pic rather than typing words into a little box is a far easier — and more accurate — way to find what... Read More

Commerce, Retail

Jan 18, 2019 By Megan Hostetler

Recapping the 2018 Holiday Season and How to Keep Up in the New Year

For our latest episode of the Marketing Cloudcast, we brought industry experts Rob Garf, VP Industry Strategy and Insights, and Caila Schwartz, Senior Business Intelligence Analyst to share their thoughts on the latest trends and how to put these into practice in 2019. According to Rob, “[These... Read More

Marketing, Retail

Jan 18, 2019 By Rohit Mahna

Take These Predictions to the Bank: 3 Trends That Will Define Banking in 2019

The hottest topic in banking for the past few years has been digital transformation. Regulations remain unpredictable and economic conditions are uncertain, but the importance of digital connectivity continues to grow. As Senior Vice President and General Manager of Financial Services at... Read More

Financial Services

Jan 18, 2019 By Salesforce Staff

Announcing the Very Green Salesforce Tower Dublin

Ireland has been part of the Salesforce story from the very start – we opened our Dublin hub in 2000, just one year after we were founded in San Francisco. Now we’re thrilled to celebrate another big day for Dublin – with plans for a new campus right in the city, the creation of 1,500 jobs over... Read More

News, Sustainability, Salesforce Ohana, Careers

Jan 17, 2019 By Ashwini Zenooz

Interoperability: Building a Connected Healthcare Platform

More than a decade ago, hospitals and physicians began transitioning from paper-based to electronic health records (EHR) to facilitate the exchange of patient information. Since then, more than 95% of hospitals and nearly 90% of office-based physicians have adopted an EHR system, according to the... Read More

Health Cloud, Healthcare & Life Sciences, Providers

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

6 Ways Small Businesses Can Fight Climate Change

3 Book Recommendations to Help You Keep Pace With Modern Marketing

Encourage Resellers to Create Consistent Customer Journeys

NRF 2019: Retailers Talk Digital Transformation — What’s Your Plan?

Commerce Innovation Series: Why 62% of Millennials Want Visual Search over Any Other Search Technology

Recapping the 2018 Holiday Season and How to Keep Up in the New Year

Take These Predictions to the Bank: 3 Trends That Will Define Banking in 2019

Announcing the Very Green Salesforce Tower Dublin

Interoperability: Building a Connected Healthcare Platform

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First