The number of businesses using AI technology to enhance employee experiences is on the rise. With the guiding hand of IT teams, businesses hope to increase employee satisfaction and maintain high levels of employee retention by giving them predictive insights, automated actions, and reliable...
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Organizations are always looking for ways to be more productive. Yet one of the biggest obstacles to productivity — technical debt — is also one of the hardest to see coming. To avoid technical debt, companies need to understand its causes and develop a plan to manage it in the future.
If your...
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In the age of social media and employer review sites, companies can’t hide their cultures. Anyone with an internet connection can get a firsthand look from the people who know it best — your employees. If your culture is healthy, you benefit from positive sharing by employees. If it’s not,...
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There was a time when data was available to only the select few: There were analysts, and then there was everyone else. These data analysts worked directly with the numbers and statistics that most everyone else preferred to ignore. Charting trends, forecasting possible events, and creating...
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Top organizations that engage customers at a high level benefit from business leaders who work hand-in-hand with IT to use data creatively.
Think this describes your company? Don't be too sure. In its recent study Closing the Customer Experience Gap, Harvard Business Review Analytic Services found...
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There are as many formulas for success as there are successful companies, but there is one consistent variable that every organization needs to succeed — engaged employees.
Employee engagement is a rare win-win: Take care of your employees, and they will take care of your company. It’s the right...
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The new ASC 606 revenue recognition standard, or IFRS 15 as it's known internationally, is a hot topic that’s coming up for our team every day. Our customers want to understand how they can leverage the Salesforce platform, and specifically Salesforce CPQ, in order to meet this standard for revenue...
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The Salesforce Winter ‘18 release is quickly approaching and soon you'll be able to take advantage of exciting new features and functionality! If you are a Sandbox customer, you have the opportunity to get early access to Winter ‘18 in your Sandbox and test new customizations and features before...
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Remember the slogan “There’s an app for that”? These days, it’s shocking if there isn’t an app for that. We’ve reached a point where nearly every conceivable problem has three competing solutions vying for space on your smartphone. For businesses searching for an operational solution, it’s not...
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