360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 27, 2016 By Scott Manley

3 Ways CFOs Can Help Lead Their Company Out Of Bad Technology Debt

In our first two posts on technology debt, we explained what technical debt is as well as identified the top causes of bad technology debt. As a quick review, bad technology debt as the spending of money and resources that do not increase revenue or market share and/or have no lasting value on... Read More

Financial Services, IT, Leadership, Financial Services

Jun 24, 2016 By Brian Cole

Delivering a Customer Engagement Platform in Banking

Banks are awash in financial data about customers, but they struggle to make the data useful and actionable for the employees that serve customers. They live with a legacy reality that has been a barrier to enabling customer-centric business strategies for years. The core platforms that enable... Read More

Financial Services, IT, Financial Services, Enterprise Architecture

Jun 20, 2016 By Rohit Mahna

The Future of Wealth Management Will Be Decided on the Digital Battleground

The digital disruption of wealth management is here. A recent survey revealed that 96% of wealth managers view digital capabilities as essential for not only enhancing operational efficiencies but also fostering relationships with clients. But despite the increased focus on the importance of... Read More

Cloud, Financial Services, Financial Services, Financial Services Cloud

Jun 09, 2016 By Nisha Pattan

Seamless Experiences: The New Currency in Retail Banking

Can saving 5 minutes really be the difference between choosing one bank over another? How much can a seamless customer experience really affect customer preference? Let me share my experience purchasing my first home to show you just how pivotal those 5 minutes can be for your banking... Read More

Cloud, Service, Financial Services, Cloud Services

Jun 03, 2016 By Brandon Reynolds

How One Community Bank Uses Its Digital Platform to Go Global

As America’s largest black-owned bank, OneUnited Bank has branches in Boston, Miami, and Los Angeles. But OneUnited Bank is focusing its growth on its online presence, connecting the offerings at its brick-and-mortar locations with what can be found at OneUnited.com. The bank is also trying to do... Read More

App Cloud, Financial Services, IT

May 10, 2016 By Rohit Mahna

How Women and Millennials are Poised to Shake Up the Financial Services Industry

The demographics of wealth management are changing as women and millennials exert more independence over their financial management strategies. Over the last two decades there’s been a surge of female professionals in the workforce driving financial growth. Recent research conducted in summer 2015... Read More

Cloud, Financial Services, Financial Services, Financial Services Cloud, Innovation

May 05, 2016 By Rohit Mahna

How to Bring New Value to an Old Industry

Banking is one of the oldest industries known to humankind. As long as we’ve attributed value to goods and services, banking has played a crucial role in human civilization. But customer expectations are changing. Today’s customers expect a smarter, more connected, more personalized experience in... Read More

Cloud, Financial Services, Financial Services, Financial Services Cloud

Apr 26, 2016 By Scott Manley

Top 5 Originators of Bad Technology Debt

In our first post of this three part series on Technology Debt, we focused on explaining good vs bad technology debt and how it can impact a company’s bottom line. So now that we’ve explained what it is, it’s time to focus on how to find it, with the specific goal of better understanding the five... Read More

Cloud, Financial Services

Apr 07, 2016 By Scott Manley

What Every CFO Should Know About Technology Debt

As a CFO, you have the responsibility to formulate your company’s investment strategy. One area of investment most critical to any organization is technology. While the CFO can rely on the CIO to understand the technology, every CFO must have a full understanding of their company’s technology debt... Read More

Cloud, Financial Services

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Ways CFOs Can Help Lead Their Company Out Of Bad Technology Debt

Delivering a Customer Engagement Platform in Banking

The Future of Wealth Management Will Be Decided on the Digital Battleground

Seamless Experiences: The New Currency in Retail Banking

How One Community Bank Uses Its Digital Platform to Go Global

How Women and Millennials are Poised to Shake Up the Financial Services Industry

How to Bring New Value to an Old Industry

Top 5 Originators of Bad Technology Debt

What Every CFO Should Know About Technology Debt

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How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First