360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 18, 2014 By Laura Fagan

Inspirato: How to Use Mobile to Offer Elite Customer Service

Mobile tools are giving companies opportunities for connecting to and serving their consumers in ways not possible before. This is a huge advantage in many industries, including hospitality, where offering amazing service is not only expected, but can also be a major differentiator. Take luxury... Read More

Featured, Customer Service, Mobile

Aug 15, 2014 By Mark Hunter

5 Questions You Must Ask About Your Sales Process

Ask a sales leader what a key reason for their success is, and they’re bound to say one factor is a sales process that every member of the team focuses on. As critical as a sales process can be in building sales for your team, it can quietly work against you as well. Below are 5 questions every... Read More

Featured, Sales

Aug 15, 2014 By Andy Byrne

5 Roadblocks to Mobile Sales Productivity

The best in sales have tried and true techniques to closing difficult deals and guiding teams to crushing quarters. The introduction of mobile apps has changed the game in sales for reps, managers, and ops alike. Today’s highest-performing teams are agile and have access to the best tools on the... Read More

Featured, Mobile, Sales

Aug 15, 2014 By Jason Jordan

Coaching: The Most Important Thing That Never Happens

Ask most sales leaders how important coaching is to their sales forces, and they’ll respond with a resounding "Sales coaching is critical!" Ask most sales managers how important coaching is to the performance of their sellers, and they too will throw a vote for "Critical!"... Read More

Featured, Sales

Aug 14, 2014 By Rebekah Iliff

What Comedy Teaches Us About Customer Relationships and Engagement

I’m a big, BIG fan of comedy. Not only does it have the ability to keep conversations light on their feet, but it also has the ability to engage people in a unique way, unmatched by any other human skill. Another important aspect of comedy: it forces you not take yourself too seriously. After all,... Read More

Featured, Customer Service

Aug 13, 2014 By Michael Boyette

The Power of Choice: How 3 Magic Words Can Double Your Chances of Getting to "Yes"

In a busy shopping mall, a researcher posing as a panhandler approaches passersby, asking them for bus fare. Most say no. A few say yes. But when the researcher adds a short phrase after his request, a remarkable thing happens: Twice as many people give him money. If you think your sales job is... Read More

Featured, Sales

Aug 13, 2014 By Joanne Black

Is Busyness Ruining Your Business?

Distractions come at us at warp-speed in this multi-screen, technology-driven world, and it’s easy to let those distractions eat up valuable business hours. But success in sales means actually selling, so anything that doesn’t contribute to business development is a waste of time. Most... Read More

Featured, Sales

Aug 13, 2014 By Jason Jordan

Why Your Forecasts Stink

Sales forecasting is an activity that consumes an enormous amount of management’s time, yet few organizations are happy with the accuracy of their collective forecasting efforts. So how is it that sales forces can expend so much effort on forecasting and still produce revenue predictions that... Read More

Featured, Sales

Aug 13, 2014 By Sarah Boutin

Sneak a Peek at Salesforce.com’s New Atlanta Office!

We’re thrilled to announce the opening of our new office in Atlanta! Salesforce.com is in the Atlanta Plaza, which is located in the Buckhead district, a part of town quickly becoming Atlanta’s tech hub. While Atlanta Plaza was home of the Pardot headquarters, the newly expanded offices will now... Read More

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Inspirato: How to Use Mobile to Offer Elite Customer Service

5 Questions You Must Ask About Your Sales Process

5 Roadblocks to Mobile Sales Productivity

Coaching: The Most Important Thing That Never Happens

What Comedy Teaches Us About Customer Relationships and Engagement

The Power of Choice: How 3 Magic Words Can Double Your Chances of Getting to "Yes"

Is Busyness Ruining Your Business?

Why Your Forecasts Stink

Sneak a Peek at Salesforce.com’s New Atlanta Office!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First