Rebekah Iliff

Rebekah Iliff is the chief strategy officer for AirPR. Previously, she was the CEO of talkTECH Communications, where she created an industry-first methodology for emerging technology companies which positioned talkTECH as one of the fastest growing, launch-only PR firms in the U.S. She is currently a columnist for Inc., and a contributing writer for Mashable, Entrepreneur, Huffington Post and PRWeek's "The Hub." Iliff holds a B.A. in Philosophy from Loyola University Chicago, and an M.A. in Organizational Management and Applied Community Psychology from Antioch University at Los Angeles (AULA). Follow her on Twitter: @rebekahiliff

Sep 23, 2014 By Rebekah Iliff

Defining Social Business and What it Means for Your Customer

In today’s noisy, digitally driven, information-rich culture, being “social” online has seemingly become as mandatory as taking your daily vitamins. For those of us who place a higher value on in-person social interaction, prefer (semi)privacy online, and rather enjoy focusing on ourselves and... Read More

Chatter, Cloud, Community, Featured, Marketing, Social

Aug 14, 2014 By Rebekah Iliff

What Comedy Teaches Us About Customer Relationships and Engagement

I’m a big, BIG fan of comedy. Not only does it have the ability to keep conversations light on their feet, but it also has the ability to engage people in a unique way, unmatched by any other human skill. Another important aspect of comedy: it forces you not take yourself too seriously. After all,... Read More

Featured, Customer Service