360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 26, 2015 By Emily Stanford

"Boost Your Sales With Channel Partners": A New Salesforce E-Book

When it comes to growing your business, a channel partnership is an oppotunity to increase your value proposition to customers and grow your profits. A channel parter offers lead sharing, joint selling and access to different geographical markets to give your business a competitive advantage. But... Read More

Collaboration, Community, Community Cloud, Featured, Sales, Sales Cloud

Jan 13, 2015 By Salesforce

What CRM Means for the Connected Age

If you've spent time in the business world, you've been exposed to hundreds of acronyms. One you've likely heard a lot is CRM, which stands for customer relationship management. But in today's connected world, where customers are more empowered and connected than... Read More

Cloud, Collaboration, Featured, Sales

Jan 05, 2015 By Emily Stanford

"Start Your Year Off Right": A New Salesforce E-Book

While the new year can mean personal resolutions, like diet and exercise, from a business perspective, a new year can mean fresh prospects, opportunities, and ways to innovate. As we reflect on 2014, we've taken a look at all of the customers we've talked to about their best practices and... Read More

Analytics, Chatter, Apps, Community, Customer Service, Service Cloud, Sales, Leadership, Collaboration, Featured, Community Cloud, Platform, Cloud

Nov 12, 2014 By Adi Gaskell

Using Gamification for Employee Engagement

Games are undoubtably one of the more addictive elements of modern life, and their use in the workplace is growing. Research suggests that the gamification market will exceed $5 billion in the next few years. The allure is easy to understand. Companies around the world are struggling to balance... Read More

Customer Service, Sales, Leadership, Collaboration, Featured, Cloud

Nov 12, 2014 By Bryan Eisenberg

Improve Collaboration With Your Marketing Team

This story has a happy ending, I promise. Over the last several years, we have been working with a marketing team in which every member was at least three levels removed from anyone who had direct contact with customers. To compensate for that, the company and the team were treading water in an... Read More

Collaboration, Marketing, Sales

Nov 11, 2014 By Mark Hunter

Can Too Much Communication Hurt Sales?

Can too much communication inside the company hurt sales? Yes! We all want to believe communication is a good thing, but it also can create as many, if not more, problems than it solves. One of the biggest problem areas for communication is between Sales and Marketing. The two departments... Read More

Collaboration, Marketing, Sales

Oct 07, 2014 By Adam Wegel

The Productivity Revolution: Files in the Flow of Business

There is a revolution taking place in enterprise file collaboration. Over the past decade, files and content have migrated from on-premise repositories to the cloud. But over the next decade, these cloud-based files and content repositories will be tightly integrated into business processes,... Read More

Chatter, Cloud, Collaboration, Community

Sep 26, 2014 By Pablo Quintanilla

Reaching Emerging Markets with Salesforce1 and at Dreamforce

The face of the global marketplace is changing, quickly! According to Bain Consulting, “The global marketplace is minting a new set of consumers that’s bigger than the current shopping base of the US and Europe combined.” The Next Billion Consumers So who are the over 1 billion people who will... Read More

Cloud, Collaboration, Dreamforce, Marketing

Sep 25, 2014 By Karthik Chakkarapani

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

Technology is now the greatest change agent and the driving force for companies in today’s socially and digitally connected world. Companies are facing a critical inflection point as technology is empowering customers, influencing their expectations and enabling new, disruptive business models.... Read More

Analytics, Chatter, Apps, Customer Service, Service Cloud, IT, Leadership, Collaboration, Mobile, Sales Cloud, Cloud, Platform, Dreamforce

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

"Boost Your Sales With Channel Partners": A New Salesforce E-Book

What CRM Means for the Connected Age

"Start Your Year Off Right": A New Salesforce E-Book

Using Gamification for Employee Engagement

Improve Collaboration With Your Marketing Team

Can Too Much Communication Hurt Sales?

The Productivity Revolution: Files in the Flow of Business

Reaching Emerging Markets with Salesforce1 and at Dreamforce

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First