360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 09, 2013 By Charlie Isaacs

5 Ways Machines Will Change the Game for Customer Loyalty

The rise of social media and mobility has made it more important than ever before to foster a customer-focused company. The advent of mobile devices means social media is always at customers’ fingertips, and that instant feedback in the form of tweets and Facebook posts gives them a voice that... Read More

Featured, Customer Service, Cloud

Oct 01, 2013 By Marc Benioff

Marc Benioff: How to Pursue Innovation

For all of you entrepreneurs out there, here is an excerpt from CEO Marc Benioff's book "Behind the Cloud." Here, Marc encourages anyone with a great idea to pursue it immediately, before the market catches up to it. In August 2013, salesforce.com was ranked by Forbes Magazine... Read More

Cloud, Featured, Sales

Sep 27, 2013 By Gary Kotsopoulos, John Sisson & Chris Byler

How Government Contractors Build Relationships and Grow Revenue

Over the next 10 years, government spending is projected to remain flat, or worse, decline. Without changing the way they do business, many government contractors will likely experience the same result. However, this outcome does'nt have to happen. In fact, we are starting to... Read More

Cloud, Small Business

Sep 26, 2013 By Tal Frankfurt

Follow These 8 Questions for a Great Salesforce Implementation

This is the moment you have been planning and thinking about for the past 12/24/36 months. Your organization has finally made a decision and pulled the trigger. You chose Salesforce, signed with an awesome implementation partner who can translate your needs into technology, and you are extremely... Read More

Cloud, Sales, Small Business

Sep 24, 2013 By Rachel Rogers

Search CRM on Google. Find Salesforce. Travel the World.

It all started with the luckiest Google search of my life. I was tasked with finding a CRM to replace our homegrown system and found a phone number to a very young company called Salesforce.com. From there I have been able to work in small private companies all the way to public Fortune 100... Read More

Cloud, Foundation, MVPs

Sep 20, 2013 By Jake Schmitt

CRM Information Overload: Too Much of a Good Thing? [FREE WEBINAR]

Over the last 20 years, we have witnessed a technological revolution known as CRM. With few limits, we now have the ability to generate extremely detailed reports that allow us to see both the activities of our sales reps and the outcomes they create. The amount of information that we have to... Read More

Cloud, Sales

Sep 18, 2013 By Amanda Nelson

Salesforce.com and Workday Deepen Strategic Relationship

Today we announced plans with Workday, a leader in enterprise cloud applications for human resources and finance, that will integrate the entire Salesforce and Workday product lines to enable their customers’ mutual success. Salesforce.com plans to standardize on Workday’s applications,... Read More

Cloud, Featured, News

Sep 16, 2013 By Matt Wesson

The Dynamic Duo: Marketing Automation and CRM Platforms [INFOGRAPHIC]

Technology has presented sales reps with a whole host of new opportunities, but also created a new level of complexity in the sales cycle and everyday responsibilities of sales reps. To tackle these complex challenges, companies are leaning more and more on powerful tools like CRM platforms and... Read More

Cloud, Sales

Sep 09, 2013 By Adam Wegel

Sync, Share and Make Files Social with Salesforce

In a knowledge-based economy, files are the currency that moves business forward. Files are: Presentations and price quotes needed to close the big opportunity Technical guides and knowledge articles required to solve a case Campaign briefs that tie marketing efforts together Project roadmaps to... Read More

Cloud, News

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Ways Machines Will Change the Game for Customer Loyalty

Marc Benioff: How to Pursue Innovation

How Government Contractors Build Relationships and Grow Revenue

Follow These 8 Questions for a Great Salesforce Implementation

Search CRM on Google. Find Salesforce. Travel the World.

CRM Information Overload: Too Much of a Good Thing? [FREE WEBINAR]

Salesforce.com and Workday Deepen Strategic Relationship

The Dynamic Duo: Marketing Automation and CRM Platforms [INFOGRAPHIC]

Sync, Share and Make Files Social with Salesforce

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First