360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 17, 2014 By Vinay Trivedi

9 Benefits of Cloud Computing

Most of us are aware that technology can transform the way we do business. In the fast-moving world of today, the hard part often is first understanding which technologies do what, before we even think about incorporating them in our work lives. Entrepreneur, investor, and tech-enthusiast Vinay... Read More

Cloud, Featured, Sales, Small Business

Apr 15, 2014 By Amanda Nelson

The Best CRM: New vs Old [INFOGRAPHIC]

Customer relationship management (CRM) is nothing new, but the ways in which sales teams can utilize the platform has evolved significantly. In the past, it was one-way data. Today, data is social and sharable. It enables collaboration between teams for better results. Even more, up to $1.3... Read More

Cloud

Apr 15, 2014 By Laura Fagan

CRM Tips: Going Beyond the Handshake

You’ve likely heard the saying, “Business begins with a handshake.” It makes it all sound so simple. But once a customer relationship is established, the challenge is to maintain it. And that’s easier said than done, especially considering that as a business grows, its operations become more... Read More

Cloud, Sales, Small Business

Apr 11, 2014 By John Brunswick

How to Run a Kiosk with Salesforce1

Location-based experiences with connected devices provide an opportunity for organizations to benefit from real-world, contextual engagement with their customers. In this Internet of Customers video series below, we review how Salesforce1 can bridge the physical and digital engagement gap... Read More

Cloud, IT, Sales

Apr 10, 2014 By John Vogt

Salesforce.com Summer '14 Sandbox Preview Instructions

The salesforce.com Summer ‘14 release is quickly approaching and soon you'll be able to take advantage of exciting new features and functionality. If you are a Sandbox customer, you have the opportunity to get early access to Summer ‘14 in your Sandbox and test new customizations and features... Read More

Cloud, Featured, News

Apr 09, 2014 By Brent Leary

Subscriptions Boost Customer Engagement and Business

As consumers adopt new technologies and adapt their lifestyles to take advantage of them, they gravitate to companies that shift how they do business to make their lives better. One of the major shifts is the growing adoption of subscriptions for goods and services. In a... Read More

Cloud, Featured

Apr 07, 2014 By Amanda Nelson

CRM for Dummies: Learn CRM with 5 FREE CRM Ebooks from Salesforce

Business may begin with a handshake — but once the customer relationship begins, your challenge is to maintain it. A good Customer Relationship Management (CRM) application helps you manage critical customer information in one place — and gives you a complete view of your... Read More

Cloud, Featured

Apr 04, 2014 By Jim Plunkett

The State of the Market: Salesforce Powered Real Estate CRMs

The real estate industry is about to rocket out of what can best be described as a vortex. As Realtormag shares, it's all about technology and “there are agents who believe they will exit the business before their lack of familiarity with these (technological) tools becomes a... Read More

Cloud

Apr 03, 2014 By Will Nourse

Technology: Understanding the Total Cost of Ownership

Understanding the true cost of a technology initiative can help you determine when (or whether) you should take on a new system initiative, usually in combination with some sense of the potential benefits to be realized from the implementation. We’ll discuss different ways to evaluate the... Read More

Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

9 Benefits of Cloud Computing

The Best CRM: New vs Old [INFOGRAPHIC]

CRM Tips: Going Beyond the Handshake

How to Run a Kiosk with Salesforce1

Salesforce.com Summer '14 Sandbox Preview Instructions

Subscriptions Boost Customer Engagement and Business

CRM for Dummies: Learn CRM with 5 FREE CRM Ebooks from Salesforce

The State of the Market: Salesforce Powered Real Estate CRMs

Technology: Understanding the Total Cost of Ownership

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First