360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 02, 2014 By JT Ripton

7 Big Technology Trends Happening in 2014

With several new technology trends on the rise, you can expect some of these changes to take place this year. Check out the trends taking the business world by storm. 1. Cloud Computing Use Rises While cloud computing has been around for a while, the use of cloud storage programs and cloud-based... Read More

Cloud, Featured

Apr 02, 2014 By John Brunswick

How to Manage the Temperature of Your Building with Salesforce1

Connected devices can offer brands exciting ways to distinguish their products and services by proactively engaging with customers, delivering a higher level of satisfaction and ultimately driving deeper brand affinity. In this Internet of Customers video series, we examine how Salesforce1 can... Read More

Cloud, Featured, IT

Apr 01, 2014 By Laura Fagan

Jason Jordan: The CRM Data You Should Measure (And What You Should Ignore)

We are in the golden age of reporting. Customer relationship management (CRM) tools have given sales managers a level of insight into almost anything that is happening with their sales teams in near real-time. So how should you use all of this data? Jason Jordan, a partner at sales management... Read More

Cloud, Featured, Sales

Mar 31, 2014 By Amanda Nelson

12 Things to Stop Doing Manually with Salesforce

With the Salesforce1 AppExchange, there truly is an app for almost any task in Salesforce. Save yourself and your team time by saying no to manual updates and processes, and yes to automation. Click through for apps you can download and put to work for you today. 1. Everything. (Seriously.) 2.... Read More

Cloud, Featured, IT

Mar 28, 2014 By Keith Rosen

Job Hunting? 50+ Questions to Help You Interview Your Interviewer

Looking for a promotion, career change or a new job? When preparing for your next interview, it’s one thing to get your resume and yourself in order, along with intelligent responses to the questions that you’ll be asked during the interview process. However, to best separate yourself from the... Read More

Cloud

Mar 26, 2014 By Katherine An

Salesforce and Drawloop Help the American Society of Composers Boost Their Music Licensing Process

Making sure that musicians get paid for their work is a complex business that involves licensing the public performance of music to business entities - from major movie productions down to local country bars. That means the business process requires hyper-connectivity and flexibility. This is the... Read More

Cloud, Featured, IT, News

Mar 26, 2014 By Jason Jordan

3 Keys to Successful CRM (Regardless of Who You Are)

CRM (Customer Relationship Management) systems have been with us for decades, yet most sales forces don't get the most out of theirs. I see this with small businesses and large global clients. It's a big investment with little adoption. It has high expectations and low perceived value.... Read More

Cloud, Featured, Sales

Mar 25, 2014 By Bob Marsh

Gamification for CRM Adoption? Reset Your Goals

Over the last year, we've learned a lot about how sales and service organizations are using gamification within their teams. It shouldn’t be a surprise that improving general adoption of CRM has been a common goal. But, we’ve found that those who are too overly fixated on “fixing adoption” are... Read More

Cloud, Sales

Mar 21, 2014 By Jacinta Burke

6 Steps to Making the Most of Each Salesforce Release

One of the biggest ways you get value from Salesforce is through the new features and enhancements we release three times a year. How do you stay on top of this cycle of innovation and how do you ensure that you implement the features that will have the most impact for your organization?... Read More

Cloud, Seasonal Release, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

7 Big Technology Trends Happening in 2014

How to Manage the Temperature of Your Building with Salesforce1

Jason Jordan: The CRM Data You Should Measure (And What You Should Ignore)

12 Things to Stop Doing Manually with Salesforce

Job Hunting? 50+ Questions to Help You Interview Your Interviewer

Salesforce and Drawloop Help the American Society of Composers Boost Their Music Licensing Process

3 Keys to Successful CRM (Regardless of Who You Are)

Gamification for CRM Adoption? Reset Your Goals

6 Steps to Making the Most of Each Salesforce Release

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First