Dec 27, 2017 By Evan Mager

Is Education the Balance to AI Disruption?

Artificial intelligence (AI) is one of the defining technologies of the Fourth Industrial Revolution. The CEOs participating in the Fortune CEO Series unanimously agree: AI will profoundly change the workplace, the workforce, and the very nature of what it means to work. The CEOs participating in... Read More

Artificial Intelligence

Dec 15, 2017 By Emily Stanford

This Week on the Salesforce Blog: 5 Can't-Miss Posts

We get it – the end of the year is busy. Whether you're wrapping up your year-end programs, planning for next year, and still trying to make time to celebrate with friends and family, there's plenty on all of our to-do lists. Missed some of the posts published on the Salesforce Blog this week? Not... Read More

Careers, Equality, Marketing, Small Business, Artificial Intelligence

Dec 14, 2017 By Robert DeSisto

How AI, Predictive Analytics, and Apps Can Close the Customer Experience Gap

It is no longer a debate. Companies who provide great customer experiences will be winners in the Fourth Industrial Revolution — where intelligence will reign supreme. According to a recent Harvard Business Review Analytic Services Study, 73% of business leaders say delivering a relevant and... Read More

Apps, IT, Artificial Intelligence

Dec 12, 2017 By Jessica Deluca

How to Turn AI into ROI

At this year's Dreamforce, the Salesforce DMP data science team presented a session called “Making ROI out of AI: Marketer's New Journey”. Below is a recap of that presentation with the full video recording available here. The Fourth Industrial revolution has fundamentally changed how marketers... Read More

Marketing, Data Management, Artificial Intelligence

Dec 08, 2017 By Meghann York

Why Artificial Intelligence Is Right for Retail

These days, everyone is talking about artificial intelligence. The possibilities are exciting and seemingly unlimited, but many brands are struggling to figure out how to put “unlimited possibilities” to work in specific, meaningful ways. Here are three ways brands can use AI today to improve... Read More

Digital Marketing, Marketing Cloud, Artificial Intelligence

Dec 08, 2017 By Karthik Chakkarapani

A Strategic Perspective to Drive Digital Transformation Successfully

Digital Transformation is a journey and not a destination! Digital Transformations are defined as an organizational change through the use of digital technologies such as cloud, mobile, social, blockchain, 3D printing, big data, advanced analytics & visualization, robotics, digital twins, IoT... Read More

Cloud, Innovation, Artificial Intelligence, IoT

Dec 07, 2017 By Anna Hendry

4 Startup Leaders on Leveraging AI to Transform Your Business [PODCAST]

This year at Dreamforce ‘17, Salesforce Ventures, our corporate Venture arm and Salesforce for Startups, our startup portal, worked hand in hand to bring 28 startup Trailblazers to the Startup Valley with the goal to inspire you. To spread the energy of Startup Valley beyond the show, we’ve... Read More

Small Business, Artificial Intelligence

Dec 01, 2017 By Meghann York

How CMOs Are Using Micro-Moments to Transform the Customer Experience

According to the fourth annual “State of Marketing” report, brands are increasingly competing on customer experience. In fact, 52% of B2C customers are likely to hop to the competition if you aren’t delivering a personalized experience. How can brands use micro-moments to create better — and more... Read More

Data Management, Marketing, Marketing Cloud, Artificial Intelligence

Nov 24, 2017 By Meghann York

How CMOs Balance Data and Creativity to Deliver Engaging Customer Experiences

Marketers are constantly trying to figure out what works, and that challenge drives them to try new things. According to the fourth annual “State of Marketing” report, “On average, marketing leaders today say 34% of their budget is spent on channels they didn’t know existed five years ago — and... Read More

Data Management, Marketing Cloud, Artificial Intelligence

Salesforce.com

Artificial Intelligence

How The Future of AI Will Impact Business

Is Education the Balance to AI Disruption?

This Week on the Salesforce Blog: 5 Can't-Miss Posts

How AI, Predictive Analytics, and Apps Can Close the Customer Experience Gap

How to Turn AI into ROI

Why Artificial Intelligence Is Right for Retail

A Strategic Perspective to Drive Digital Transformation Successfully

4 Startup Leaders on Leveraging AI to Transform Your Business [PODCAST]

How CMOs Are Using Micro-Moments to Transform the Customer Experience

How CMOs Balance Data and Creativity to Deliver Engaging Customer Experiences

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