May 16, 2018
By
Nick Johnson
Today’s customers expect — if not demand — highly personalized experiences, but what are the exact starting points that companies can use if they want to create a better customer experience? That’s a question we asked Catharine Findiesen Hays, co-author (with Yoram “Jerry” Wind) of Beyond...
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Events,
Customer Experience,
Leadership Insights,
Leading Edge,
Connections