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Kate Milne
Kate Milne is on the Commerce Cloud Product Marketing team, where she’s focused on Einstein artificial intelligence and the Commerce Trailblazer Community. She has spent the last 10 years in the tech industry, working on everything from storage arrays to mobile apps. Outside of work, Kate spends time with her family and loves crafting, drawing, and calligraphy.
Andrew Duffle is a Director of Data Science and User Experience at Portland-based footwear brand, KEEN. He is a champion and early adopter of using machine learning and artificial intelligence in commerce to drive better user experiences. When he’s not leading his team at KEEN, he spends his time...
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It’s probably lost on most online shoppers, but certainly not retailers – the tremendous complexity in getting the right products to customers, and accepting their returns, whenever and wherever. There’s a mind-boggling web of interconnections and systems that govern orders and inventory, and those systems are getting smarter than ever. The best ones are integrated directly into ecommerce systems....
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“Click and collect,” sometimes referred to as “buy online, pick up in store,” will be a significant factor this holiday. According to an International Council of Shopping Centers survey, 36% of 2016 U.S. holiday shoppers who made purchases used click and collect, a figure that has been steadily...
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