Jul 02, 2018 By Salesforce From extrovert to introvert: Rethinking sales priorities Sales expert, Graham Hawkins, explores how salespeople need to change their focus to meet the needs of the empowered customer.... Read More Sales Strategies, Sales, Guest Blog, Research
Oct 18, 2017 By Salesforce Infographic: The future of marketing Here’s how 3500 global marketers are approaching CX, an influx of channels and martech, according to the 2017 State of Marketing report.... Read More Marketing, Marketing Cloud, Mobile, Research
Sep 11, 2017 By Mark Cameron The future trends hidden in the State of Marketing report The way we operate in business is changing rapidly. How do we seize this opportunity to innovate?... Read More Marketing, Customer Experience, Research
Aug 11, 2017 By Mark Cameron The Australian shopper has never had so much power As the retail sector evolves, the average customer's expectations are changing too. To stay ahead of the curve, businesses need to adapt.... Read More Retail, Research, Customer Experience, Guest Blog
Jun 25, 2017 By Richard Socher AI: Everything you need to know AI is at the tipping point of being the next disruptor. Our Chief Scientist Richard Socher discusses what’s coming, and what it will mean for businesses.... Read More Einstein, Research, Innovation, Artificial Intelligence