Jul 14, 2017 By Sassoon Grigorian Why the Australian Government needs a Chief Customer Officer The service expectations of today’s connected citizens are vastly different. The meet them, the Australian Government needs a Chief Customer Officer. ... Read More Customer Experience, Public Sector, Innovation
Nov 17, 2016 By Sassoon Grigorian ‘Let the experts innovate’: NSW Transport Minister talks tech Days after unveiling the NSW Future Transport Technology Roadmap, Andrew Constance addressed the Salesforce Government Speaker Series.... Read More Innovation , Customer Success, Customer Journey, Public Sector, Customer Story