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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

INSPIRE ME

Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Aug 07, 2017 By Rob Cheyne

How self-service tools can transform the citizen experience

More and more people want self-service options. This presents a big opportunity for government to transform the citizen experience.... Read More

Public Sector, Customer Service, Mobile

Aug 03, 2017 By Megan Petersen

Women in technology: Q&A with Trailblazer Rebecca Aichholzer

Trailblazer Rebecca Aichholzer shares her career journey, lessons learnt, and how the community of women in technology has opened her eyes. ... Read More

Success Stories, Careers, Community, Customer Story

Aug 02, 2017 By Salesforce

Why you need to attend Salesforce Basecamp Auckland 2017

Salesforce Basecamp has everything you need to stay ahead of changing customer expectations. Here’s what to expect and why you should attend.... Read More

Customer Success, Events, Innovation

Jul 31, 2017 By Salesforce

Is collaborative selling the answer to increased productivity and pipeline?

To win on customer experience, sales can no longer operate in silos. But, big wins are possible from adopting a collaborative selling approach.... Read More

Sales, Sales Cloud, Sales Strategies, Collaboration, Productivity

Jul 28, 2017 By Salesforce

Take Your Kids to Work Day a winner for all

The annual ‘Take Your Kids to Work Day’ at Salesforce is a real highlight on our calendar, for many reasons.... Read More

corporate culture, Events, News

Jul 26, 2017 By Barry Dietrich

Government innovation: Disrupt or be disrupted

The connected world has created connected citizens with high CX expectations. This requires government innovation, and here’s what that looks like. ... Read More

Innovation, Public Sector

Jul 24, 2017 By Salesforce

The importance of personalisation in retail marketing

In a world of increasingly dynamic retail interactions, personalisation is key for marketers to connect with the omnichannel shopper. ... Read More

Marketing, Retail

Jul 21, 2017 By Salesforce

How to turn smartphone shoppers into buyers

Customers will soon place more orders on their phones than any other device. The smartphone shopper is becoming too powerful to ignore.... Read More

Retail, Customer Experience, Customer Journey

Jul 20, 2017 By Salesforce

Meet the Trailblazer: Intrepid’s adventurous cloud technology transformation

Intrepid Group wanted to take its customers on a more personal journey. CEO James Thornton discusses their cloud technology transformation.... Read More

Guest Blog, Innovation, Customer Success

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

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Salesforce.com/au

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