Self-service is only part of the answer. Companies need to invest in a connected community that allows for a seamless transition between service touchpoints....
Read More
To help you prepare for the whirlwind of Dreamforce, we share the highlights from the second live episode in The Road to Dreamforce web series. ...
Read More
Without an innate connection between customer service and sales, and a single view of the customer, customer experience falls apart at the seams. ...
Read More
Our Australian customers can now access Salesforce on Amazon Web Services Sydney Region, accelerating innovation, business transformation and customer success....
Read More
From smart hospitals to improved patient care and staff productivity, technology transformation presents enormous opportunities in healthcare....
Read More
Salesforce Basecamp has just finished its action-packed APAC tour. If you couldn’t make it or want to refresh your memory, here are some of the key takeaways....
Read More
IT stands at a crossroads of change, poised to become a key business enabler that leads on digital transformation, according to the latest State of IT report....
Read More
