Salesforce

Sep 06, 2021 By Salesforce

The State of CRM in Asia Pacific: Top Trends and Opportunities to Know Now

For APAC businesses, the global State of CRM research presents as many challenges as opportunities. Here, Salesforce APAC’s Director of Content Strategy, Divisha Gupta, shares the key findings.... Read More

CRM, Research

Sep 03, 2021 By Salesforce

What Is Order Management? And Why Should Your B2C or B2B Care?

For the modern business, a solid order management system is integral in taking an order from cart to customer. Here, Luke Ball, VP of Product Management breaks down the whats, whys and hows of successful order management.... Read More

Commerce

Aug 31, 2021 By Salesforce

How to Implement a Business Strategy Framework That Works

Find out how you can start developing your own business strategy framework using the Salesforce V2MOM management process.... Read More

Strategy, Leadership

These Slack Tricks Can Boost Your Productivity at Work

Aug 27, 2021 By Salesforce

Get Stuff Done With These Slack Productivity Tips

Wondering how you can improve productivity at work? These Slack tips on etiquette and productivity to speed up your work, keep teams connected, and have some fun along the way.... Read More

Best Practices

Aug 24, 2021 By Salesforce

Dreamforce 2021 Is Coming: Here’s What You Need to Know

Dreamforce is back and more innovative and exciting than ever in 2021. Get a taste of what you can expect — think Trailblazers, innovators, industry leaders and more. Find out how to sign up to Salesforce+ so you can immerse yourself in all the action, wherever you’re tuning in from.... Read More

Dreamforce

84% of Marketers Say Customer Expectations Are Changing Their Digital Strategy

Aug 12, 2021 By Salesforce

88% of Marketers Say Customer Expectations Are Changing Their Digital Strategy

The latest State of Marketing report reveals insights on the future of marketing from 8,200 marketers around the world. Here, we recap the five key takeaways.... Read More

Marketing, Research

Aug 11, 2021 By Salesforce

4 Fintechs Using Digital Innovation to Disrupt the Status Quo

In today’s financial services landscape, personalisation and great digital experiences are becoming a must to stay competitive. Here’s how four fintechs are challenging the status quo and raising the bar to meet new customer imperatives.... Read More

Customer Experience, Digital Transformation, Financial Services, Omni-channel, Personalization

Aug 05, 2021 By Salesforce

How to Be an Ally to the Asian Australian Community by Taking Action Against Racism

Jo Tan, ANZ lead for Asiapacforce, looks forward to the day he can say “I’m Australian” without having to explain where he or his parents were born. Here he shares his insights and experience of dealing with racist assumptions and presents ways we can be better at dismantling them.... Read More

Equality, Salesforce Culture