Feature

Aug 12, 2021 By Nichola Palmer

6 Ways Toys“R”Us Is Bringing the Magic of Its Stores to Online Shoppers

Find out how the leading toy retailer provides a unified commerce experience tailored to the needs of consumers across Asia.... Read More

Ecommerce, Digital Transformation, Retail, Commerce Cloud, Trailblazer Story

Aug 11, 2021 By Dan Scodellaro

Is Your Marketing Personalisation Strategy Where It Needs To Be?

Many businesses do the bare minimum in terms of marketing personalisation. Here’s why they need to continuously improve beyond the basics.... Read More

Personalization, Marketing, Marketing Personalization, Customer Engagement

Aug 10, 2021 By Boon Poh Mok

Bridging APAC’s Digital Skills Gap: 4 Key Insights From Industry and Government Luminaries

Here’s how to improve access to digital skills training in the APAC region, according to business leaders and government officials.... Read More

Public Sector, Future of Work

Aug 04, 2021 By Nausheen Najib

How To Use Slack for Customer Service To Boost Satisfaction

Discover four ways Slack helps your service organisation deliver faster, more streamlined support to help grow loyalty.... Read More

Service, Customer Engagement

Jul 29, 2021 By Salesforce

9 Ways Salesforce Brings Companies and Customers Together

Learn how Salesforce Customer 360 helps your teams come together, serve customers better, and grow your business.... Read More

Salesforce CMS, Infographics, Customer Engagement, Customer Experience

Jul 28, 2021 By Salesforce

How Brands Deliver Delightful Customer Experiences Consistently

Customers expect great experiences from brands. Here’s how brands can use data and technology to meet them.... Read More

Customer Experience, Retail

Jul 26, 2021 By Brian Trimboli

New to Slack? Here’s How You Can Use It to Work From Anywhere

Collaboration is just the beginning. Step into the future of work and learn the basics of Slack.... Read More

Future of Work, Collaboration

Jul 23, 2021 By Salesforce

6 Ways To Build an Enduring Learning Culture for the Remote Workforce

Find out how technology can help businesses build a continuous learning culture, and boost productivity levels across the in-office and remote workforce.... Read More

Future of Work