Every time you switch a job or move into a new organisation, what's the one common thread? Training, unlearning, and learning.
With businesses and industries changing rapidly to address customer demands, job roles need constant upskilling to enhance productivity and performance. With many of us working remotely, it is important to make learning equally available to all.
Did you know that you can use technology to effectively build a digital learning culture that equips workforces to drive business growth?
A Gartner survey shows that 48% of employees will prefer working remotely, at least part of the time, even after the pandemic. To make remote working smoother, it is important to communicate effectively, adopt continuous learning, and foster a company-wide learning culture.
Businesses can use technology to build a learning culture that:
To build a workforce for the future, focus on developing critical skills that help businesses gain a competitive edge. Technology can help create digital spaces where everyone in an organisation can access learning and support to maximise their potential.
Here's how technology can help you build a strong digital learning culture:
The one-size-fits-all approach to learning doesn't work anymore. Knowledge should be dynamic to supplement the roles and responsibilities of each department and individual. Create branded, custom learning experiences with a solution that allows you to:
Making time to upskill oneself becomes difficult at times, given the day-to-day demands of a job. Learning on a cloud-based platform can help employees to:
Learning is not limited to lengthy workshops and hyper-technical books anymore. Even the most complex of concepts can be broken down into visually appealing and engaging formats. Gamification can transform learning by:
Allowing employees to track their learning helps them get a better sense of their progress. This also makes it easier for them to go back and focus on the things that need improvement to increase knowledge retention.
Use a digital learning platform that allows you to:
With access to these reports and learning trajectories, leaders can give their team members more targeted, constructive feedback to accelerate growth. This also gives employees the opportunity to interact and learn from their seniors in a more productive and transparent way. Such interactions can even induce a sense of connectedness and belonging among remote workers.
Measurable learning can also be translated into justifiable rewards. For example, advancements at work and monetary incentives. As employees demonstrate higher levels of learning, they can be:
Learning has to be continuous in an environment that is always in flux. Static knowledge goes stale fast and cannot support the upskilling needed to navigate such change.
As success today is a moving target, technology will enable you to:
Creating a digital repository of knowledge can democratise learning. It can even become a central touchpoint where on-site and off-site employees come together over shared goals, like improving performance and sharing ideas.
Salesforce myTrailhead is a learning experience platform that enables businesses to upskill their organisation from anywhere, fast. It is cloud-based and customisable, meaning businesses can create custom learning journeys for anyone in their organisation. It is perfect for organisations that want to create resilient digital learning cultures that increase efficiency and promote growth. All of this is made possible as myTrailhead gives you the options to create learning modules:
Watch this demo to see how you can transform your workforce's learning journey today.
This post originally appeared on the I.N.-version of the Salesforce blog.