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Sep 22, 2021 By Salesforce

Three Sales Lessons We Can Learn from 2021

How can sales teams finish the year on the front foot, and how can they prepare for a successful 2022? Industry leaders share their advice.... Read More

Sales, Trailblazer Story, Thought Leadership, Corporate Culture

Sep 21, 2021 By Ian Douglas

4 Ways To Ensure Your Experience Metrics Stay Customer-Centric

It’s time to expand experience KPIs. Learn how to get the most value from your CRM with four customer-centric tips for measuring success. ... Read More

Service, CRM, Service Cloud, Customer Engagement, Customer Satisfaction, Customer Experience

Sep 20, 2021 By Salesforce

Dreamforce Asia Pacific Takeover: Here’s What You Don’t Want to Miss

Dreamforce Asia Pacific Takeover goes live on 22 September 2021. Don’t miss local Trailblazer stories and regional specific insights.... Read More

Dreamforce, Salesforce Culture

Sep 15, 2021 By Amanda Lane

The Winter ’22 Release Preview Is Here

The Winter ’22 Release preview connects customers, employees, and partners with the conversations, apps, and data that powers their work. ... Read More

IT, CRM, CIO, Seasonal Release

Sep 14, 2021 By Salesforce

Dreamforce 2021 Is Coming: Here’s What You Need To Know

Dreamforce is back for 2021 and virtual attendance has never been easier or more fun with Salesforce+. Find out how you can join. ... Read More

Dreamforce, Salesforce Culture

Sep 09, 2021 By Salesforce

5 Ways Marketing Is Changing in ASEAN Countries

What are the biggest trends in marketing this year? Here’s what the latest State of Marketing research said was top of mind in ASEAN.... Read More

Marketing, Research, Thought Leadership, Digital Transformation, Infographics

Sep 07, 2021 By Mai Le

Customers Want Connected Experiences, Data Integration Will Give It to Them

Ready to grow? MuleSoft uses APIs to work with Salesforce, Slack, Tableau, and more to create the connected experiences you want — fast.... Read More

Data Management, Customer Engagement, Customer Experience, CRM

Sep 06, 2021 By Divisha Gupta

The State of CRM Reveals Top Asia-Pacific Trends and Opportunities

Here’s how teams in the APAC region use CRM, the key challenges they face, and opportunities for businesses to maximise their use of CRM.... Read More

CRM, Research, Customer Engagement, Thought Leadership